Aaron Lynch-Kelley
South Charleston,West Virginia
Summary
Billing Specialist with a track record of collecting, posting, and managing account payments. Known for building strong relationships and maximizing billing efficiency. Exceptional organizational and problem-solving abilities combined with superior client service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Billing Specialist
Kanawha County Emergency Ambulance Authority
Charleston, WV
02.2019 - Current
- Provided customer service support to patients who had questions about their bills or payments due.
- Researched complex billing issues involving multiple providers or services rendered over a period of time.
- Generated monthly invoices for patients based on services provided according to established fee schedules.
- Submitted appeals for denied claims when appropriate according to the insurance company's criteria.
- Updated patient accounts with information obtained from internal departments or external sources.
- Processed credit card payments from patients in accordance with office policy.
- Ensured HIPAA compliance by maintaining confidentiality of all patient information.
Assistant Manager
Regal Cinemas
Nitro, West Virginia
07.2017 - 02.2019
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure a smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
Freelancer
Charleston Gazette-Mail
Charleston, WV
09.2017 - 01.2019
- Created content for various websites, blogs, and social media accounts.
- Developed content for both print and digital media platforms.
- Gathered data from local sporting events in order to write reports.
- Edited stories for grammar, punctuation, accuracy, clarity, and style.
- Reported on breaking news stories related to sports industry.
- Published articles through various mediums such as newspapers and websites.
Floor Staff Member
Regal Cinemas
Nitro, WV
11.2015 - 07.2017
- Greeted customers and provided information about movies, tickets, concessions, and theater policies.
- Maintained a clean environment by sweeping floors, cleaning bathrooms, and wiping down concession areas.
- Assisted with opening and closing duties such as counting money in the register drawer and setting up theaters for showings.
- Operated cash registers to process customer transactions for tickets and concession items.
- Performed daily inventory counts on concession products such as popcorn, candy, and fountain drinks.
- Verified that all safety protocols were followed during movie screenings.
Education
Bachelor of Science - Communications
West Virginia State University
Institute, WV05-2016
Skills
- Invoice Processing
- Claims Processing
- Payment posting
- Statement processing
- Billing dispute resolution
- HIPAA Compliance
- Collections
- Claim submission
- Records organization and review
- Coding proficiency
- Medical transport billing
- Data entry proficiency
- Patient account management
- Customer Engagement
- Medical billing and collections
Certification
- Certified Ambulance Coder
- CPR and First Aid
References
References available upon request.
Timeline
Billing Specialist
Kanawha County Emergency Ambulance Authority
02.2019 - Current
Freelancer
Charleston Gazette-Mail
09.2017 - 01.2019
Assistant Manager
Regal Cinemas
07.2017 - 02.2019
Floor Staff Member
Regal Cinemas
11.2015 - 07.2017
- Certified Ambulance Coder
- CPR and First Aid
Bachelor of Science - Communications
West Virginia State University
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