Aareion Hill
Goodyear,AZ
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
5
5
years of professional experience
1
1
Certification
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Delta Air Lines – Delta Sky Club Lounge
03.2024 - 12.2025
- - Supervised daily lounge operations ensuring premium guest experiences
- - Trained, coached, and supervised lounge staff
- - Managed scheduling, coverage, and shift assignments
- - Resolved guest complaints professionally and efficiently
- - Ensured compliance with service, safety, and airport regulations
- - Maintained cleanliness, food service standards, and inventory levels
Assistant Manager
Buffalo Wild Wings GO
02.2023 - 03.2024
- - Managed daily restaurant operations, scheduling, and staff performance
- - Recruited, trained, and supervised up to 15 employees
- - Ensured compliance with food safety and company policies
- - Resolved customer concerns and improved guest satisfaction
- - Analyzed sales and implemented strategies to increase revenue
Shift Manager
Pizza Hut
08.2022 - 02.2023
- Supervised staff during shifts and ensured smooth operations
- Assisted with training, scheduling, and inventory management
- Maintained food safety and sanitation standards
- Supervised daily operations to ensure optimal staffing and service quality.
- Trained and mentored team members to enhance performance and efficiency.
Customer Service Representative
Wells Fargo
01.2022 - 08.2022
- - Provided in-person and phone customer support
- - Resolved inquiries while maintaining confidentiality
Sales Associate
Macy’s
06.2021 - 01.2022
- - Delivered excellent customer service in a fast-paced retail environment
- - Built customer relationships and exceeded sales goals
Education
Associate - Psychology
Estrella Mountain Community College
Avondale, AZ05.2025
Skills
- Teamwork and Collaboration
- Customer Service Excellence
- Building Customer Loyalty
- Staff Training and Supervision
- Time Management
- Conflict Resolution
- POS Systems
- Excellent Written and Verbal Communication
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
Certification
- CM - Certified Manager Certification