Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Remote Data Entry Processor
Level One Personnel
05.2023 - Current
Searched, extracted and interpreted information to determine correct input procedure.
Maintained files, records and chronologies of entry activities.
Produced monthly reports with advanced Excel spreadsheet functions.
Collaborated with team members to complete high-volume projects efficiently and within deadlines.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
CMT
Emerge Inc
01.2022 - 04.2023
Maintained patient confidence and protected facility by keeping information confidential.
Administered medications and performed basic and advanced patient assessments.
Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
Gained strong leadership skills by managing projects from start to finish.
Medical Assistant (non Certified)
Podiatry Associates
09.2021 - 01.2022
Prepared lab specimens for diagnostic evaluation.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Sanitized, restocked, and organized exam rooms and medical equipment.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Obtained client medical history, medication information, symptoms, and allergies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Followed appropriate procedures to minimize patient's exposure to radiation.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Documented vital signs and health history for patients in clinic and hospital environments.
CMT
The Arc Of Howard County
11.2019 - 09.2020
Organized and detail-oriented with a strong work ethic.
Self-motivated, with a strong sense of personal responsibility.
Delivered services to customer locations within specific timeframes.
Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
Administered medications and performed basic and advanced patient assessments.
Dietary Server
The Lutheran Village Of Miller's Grant
07.2018 - 02.2019
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Front Desk Receptionist
Baltimore City Health Department
10.2017 - 06.2018
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Coordinated meeting room reservations and set-up requirements for various events or conferences held onsite.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Compiled information from files and research to satisfy information requests.
Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Confirmed appointments, communicated with clients, and updated client records.
CMT
The Arc Of Howard County
10.2015 - 10.2016
Actively participated in quality improvement initiatives aimed at enhancing patient outcomes and overall satisfaction levels.
Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
Administered medications and performed basic and advanced patient assessments.
Cashier
Walmart
08.2013 - 03.2015
Worked with floor team and managers to meet wide range of customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Set up new sales displays each week with fresh merchandise.
Worked closely with shift manager to solve problems and handle customer concerns.
Handled cash with high accuracy and took care to check bills for fraud.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Administrative Assistant
Anderson & Company LLC
09.2012 - 09.2013
Executed record filing system to improve document organization and management.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Scheduled office meetings and client appointments for staff teams.
Liaised between clients and vendors and maintained effective lines of communication.
Dietary Server
Erickson Living-Charlestown
11.2009 - 02.2012
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Education
No Degree - Diagnostic Medical Sonography
HCCC
Columbia, MD
06.2027
High School Diploma -
Western School of Technology
Catonsville, MD
08.2013
Skills
Identifying errors
Medical Terminology
Data Security
Infection control protocols
Direct Patient Care
Insurance Verification Procedures
Patient Care Coordination
Office Support
Patient Scheduling
Electronic Health Records
CPR/AED
Medication Administration
Timeline
Remote Data Entry Processor
Level One Personnel
05.2023 - Current
CMT
Emerge Inc
01.2022 - 04.2023
Medical Assistant (non Certified)
Podiatry Associates
09.2021 - 01.2022
CMT
The Arc Of Howard County
11.2019 - 09.2020
Dietary Server
The Lutheran Village Of Miller's Grant
07.2018 - 02.2019
Front Desk Receptionist
Baltimore City Health Department
10.2017 - 06.2018
CMT
The Arc Of Howard County
10.2015 - 10.2016
Cashier
Walmart
08.2013 - 03.2015
Administrative Assistant
Anderson & Company LLC
09.2012 - 09.2013
Dietary Server
Erickson Living-Charlestown
11.2009 - 02.2012
No Degree - Diagnostic Medical Sonography
HCCC
High School Diploma -
Western School of Technology
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