Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Aariana Nieves

San Diego,CA

Summary

Brings extensive experience in customer-facing roles, hospitality, and operations support, showcasing professionalism, precision, and an unwavering passion for enhancing client satisfaction.

Overview

3
3
years of professional experience

Work History

Barista

Vons, Starbucks
La Mesa, CA
12.2024 - Current
  • Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Implemented promotional activities, including in-store events, to increase customer engagement and sales.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Utilized POS system to receive and process customer payments.
  • Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.

Barista

Three Boys Coffee
National City, CA
06.2024 - 12.2024
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.

Front Desk Receptionist

Stretch Lab
Chula Vista, CA
02.2023 - 08.2023
  • Greeted customers warmly and made them feel welcome.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Responded to customer inquiries via phone, email, and in person.
  • Assisted with scheduling appointments for clients and visitors.

Sales Associate

Journeys Underground,
National City, CA
03.2022 - 01.2023
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Developed promotional strategies to increase sales volume.
  • Tracked sales performance metrics to identify trends in market place.
  • Assisted customers with product selection, sizing and styling.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

BBA - Business Communication

San Diego State University
San Diego, CA
06-2026

Skills

  • Customer service
  • Event planning
  • Marketing strategies
  • Effective communication
  • Team collaboration
  • Sales tracking
  • Time management
  • Clerical support
  • Friendly, positive attitude
  • Leadership

Languages

English
Professional
Spanish
Limited

Affiliations

Volunteer at the Rock Church as youth leader, As a youth leader I mentor children for both spiritual growth and personal development. I organize weekly group meetings, help plan and leads youth camps, help coordinate events, and develop discussion guides.

Timeline

Barista

Vons, Starbucks
12.2024 - Current

Barista

Three Boys Coffee
06.2024 - 12.2024

Front Desk Receptionist

Stretch Lab
02.2023 - 08.2023

Sales Associate

Journeys Underground,
03.2022 - 01.2023

BBA - Business Communication

San Diego State University

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