Hi, I’m
Aarika Delgado
Mesa,AZ
Summary
Dynamic healthcare professional with a proven track record at Reed Health Center, excelling in patient care and data entry. Achieved high levels of accuracy and compliance while enhancing client engagement and streamlining processes. Proficient in maintaining confidentiality and conducting insurance verification, delivering compassionate support in fast-paced environments. Aiming to further leverage skills to improve patient outcomes and operational efficiency.
Overview
8
years of professional experience
Work History
IHCKokomo, IN
Intake Specialist
07.2023 - 03.2024
Job overview
- Answered phone calls and provided new clients with the required paperwork to initiate service.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
- Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
- Collected, verified, recorded, and processed client demographics, insurance payments, and referral information.
Reed Health CenterKokomo, IN
Front Desk Medical Receptionist
03.2022 - 06.2023
Job overview
- Greeted patients, verified insurance information and collected copays.
- Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
- Verified patient demographics, entered data into electronic health record system and provided support to physicians.
- Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
CVS Health / TargetWood Dale, IL
Pharmacy Technician
12.2015 - 11.2021
Job overview
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Coordinated verification and filling of more than 1,000 daily prescriptions in a high-volume retail pharmacy environment.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Education
Queen of Peace, Burbank, IL
Diploma from High School
Skills
- Data entry
- Pharmacy Practice
- Patient care
- Pharmacy Technicians
- Retail customer service
- Cashiering
- Patient scheduling
- Appointment scheduling
- Confidentiality
- Insurance verification
Languages
Spanish, Native or Bilingual
References
References available upon request.
Timeline
Intake Specialist
IHC
07.2023 - 03.2024
Front Desk Medical Receptionist
Reed Health Center
03.2022 - 06.2023
Pharmacy Technician
CVS Health / Target
12.2015 - 11.2021
Queen of Peace
Diploma from High School
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