Aaris A. Schroeder
Rancho Cordova,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry or mid-level position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
Work History
Customer Service, Sales
The UPS Store | 4125, 1132
01.2023 - 09.2023
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Maintained up-to-date knowledge of product and service changes.
In Home Care Provider
In Home Supportive Services (IHSS)
01.2022 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with self-administered medications.
- Documented vitals, behaviors, and medications in client medical records.
- Entertained, conversed, and read aloud to keep patients mentally alert.
Publicist
UBO ENT
01.2007 - Current
- Working with a variety of clients in several industries, including but not limited to brick-and-mortar businesses in hospitality (restaurants/catering), boutiques, art galleries and an array of musical, visual art and artisan-types of businesses in terms of implementing strategic press and media placements within an e-mail campaign designed to provide results
- Working with clients to promote their product, art or business through a business plan, branding, advertising, web design and upkeep and online marketing while providing brand awareness to broaden business or entities audience and customer-base
- Creating strategic marketing campaigns including e-mail, digital, print and social media for new products, services and events
- Able to craft advertisement campaigns and ads, direct mail campaigns and blog content writing and editing.
Editor
UBO Magazine
08.2001 - Current
- Creating, editing and formatting content for UBO Magazine (UB) MAG), an online magazine that has taken form through a full website, blog and printed versions
- Managing a full staff which includes a creative director, design and layout editor, content editor, several staff writers and photographers
- This magazine, while mainly online and dealing with Sacramento and nearby Bay Area musicians, visual artists, business owners and other types of creatives also reached out nationally and even globally to write about and promote colorful and artful people and businesses.
Sales & Tasting Room Representative
Nani Moon (Meadery)
07.2019 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers to sign up and join the Meadery Club. Seasonally created Meadery boxes with bottles and swag for Club Members.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped in the juicing process to make the Mead and maintained the brewing process while on-shift.
Lead Server
PF Changs Restaurant
02.2012 - 12.2013
- Oversaw daily operations of service team, delegated tasks, and worked with new staff.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Marketing Captain | Assistant Catering Coordinator
Culinary Specialists At Mulvaney's B&L
04.2009 - 12.2011
- Maintained extensive calendar of events and attended necessary event meetings and conference calls.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
- Set up, served and broke down catering events and brought supplies back to the restaurant. Organized all of the supply rooms.
- Attended Convention and community-style Marketing events. Spoke with local business owners about our services and food through detailed networking.
- Able to work small events (luncheons) to large weddings and even two governor inaugurations.
Marketing & Distribution
Downtowngrid.com
01.2007 - 12.2011
- Creating a cooperative business community by signing business owners up with our restaurant & boutique brochures for the Downtown Sacramento area.
- Distribution of the Eat The Grid and Shop The Grid brochures across the Sacramento Grid Downtown to help foodies and shoppers to expand their horizons on where to eat and shop.
- Attending Marketing & Network events locally, handing out marketing materials and engaging with other business owners
- Stuffing media kits with coupons, business cards, brochures and info-sheets.
Office Manager, Accounts Receivable
Bayside First Aid, Inc
10.2002 - 06.2003
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Accounts Receivable - Able to have 85% Customers whose accounts were overdue pay their bills and stuff their first aid kits.
Editorial Assistant to Public Affairs
EPA, CAWBM, Public Affairs
09.2000 - 12.2001
- Proofread online CA-based news articles and other forms of copy for general grammatical correctness and reformatting in MS Word.
- Coordinated research activities for material development.
- Organized material once formatted into Microsoft Access, determined area of emphasis and wrote according to prescribed editorial style and format standards for the Waste Board's intranet.
- Assisted with layout work to meet aggressive production schedules.
- Office duties: answering phones, print and copy jobs, stuffing press kits.
Education
No Degree - Journalism, Print
American River College
Sacramento, CANo Degree - E-Marketing
Ashford University
San Diego, CASkills
- Newspaper & Magazine Freelancing & Editing
- Social Media Marketing Skills
- Organizational Office Skills
- Types 85-WPM 10-Key By touch
- Knows Microsoft Office, Photoshop, Adobe Spark, Canva, Mad Mimi, Quickbooks
- Customer Service & Sales Experience
- Publicity Campaign Client Requirements
- Creating Electronic Press Kits (EPKS) & Physical Media Kits
- Elderly Patient Care
- Working with Youth: Sports, Arts & Tutoring
- Community Integration
- Time Management
- Dependable & Responsible
Accomplishments
- Ralph Cole Literary Award, 8th Grade (1994)
- English Award, High School (1996)
- Honor Role Award (1996)
- Journalism Award (1998)
- Scholarly Choir Award (1998)
- Middle School Editor, 8th Grade (1994)
- Joined Journalism Team, High School (1996)
- Features & Layout Editor, High School (1997-1998)
- Sierra Bible Camp Councilor (1997-2003)
- Features & Assigning Editor, American River College (2000-2001)
- Founded UBO MAG (2001)
- "Life Sentence" Best Open Mic, Sac News & Review (2007)
- Gave out Hip Hop Award for Sac News & Review SAMMIES (2007)
- Publicist & Historian for Hip Hop Congress, a Non-Profit for Your & Young Adults (2008)
Timeline
Customer Service, Sales
The UPS Store | 4125, 1132
01.2023 - 09.2023
In Home Care Provider
In Home Supportive Services (IHSS)
01.2022 - Current
Sales & Tasting Room Representative
Nani Moon (Meadery)
07.2019 - 02.2020
Lead Server
PF Changs Restaurant
02.2012 - 12.2013
Marketing Captain | Assistant Catering Coordinator
Culinary Specialists At Mulvaney's B&L
04.2009 - 12.2011
Marketing & Distribution
Downtowngrid.com
01.2007 - 12.2011
Publicist
UBO ENT
01.2007 - Current
Office Manager, Accounts Receivable
Bayside First Aid, Inc
10.2002 - 06.2003
Editor
UBO Magazine
08.2001 - Current
Editorial Assistant to Public Affairs
EPA, CAWBM, Public Affairs
09.2000 - 12.2001
No Degree - Journalism, Print
American River College
No Degree - E-Marketing
Ashford University