Aaron Abdussamad
Philadelphia,PA
Summary
Experienced Professional with competency to identify budget objectives, complete tasks, sales target & meet deadlines. Ability to establish priorities and attain growth-oriented goals. Previous managers have said that I possess leadership qualities, emotional intelligence and strong presentation skills with ability to effectively communicate.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Supply Chain Supervisor
Canon Business Solutions
Philadelphia, PA
03.2021 - Current
- Supervised labor costs and departmental expenses to remain in line with budget, while overseeing 32 employees in various departments.
- Performed freight processing functions, assisting associates with irregularities in both less than and full truck load freight.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Improved front line productivity by coaching employees on practices, procedures and performance strategies and if necessary disciplinary action.
Manager
Horizon Pro Painters LLC
Philadelphia, PA
03.2016 - Current
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
Assistant Director of Admissions
Harris School Of Business
Cherry Hill , NJ
05.2018 - 02.2020
- Created budgets and forecasts for management group to meet regular accounting deadlines.
- Developed and enhanced job assignments for admin & sales team, planned production schedules and delegated daily tasks and responsibilities.
- Created work schedules for each team member to maintain deadlines and fully staff shifts.
- Assisted with hiring process & scheduled training for new employees.
Assistant Manager
Chili's Grill & Bar
Bala Cynwyd, PA
05.2013 - 03.2016
- Spearheaded customer satisfaction survey and analyzed results to make action plans.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures, including setting up registers and checking products. Managed schedules, accepted time off requests and found coverage for short shifts.
Assistant Manager
Westport Properties Inc.
Baltimore, MD
05.2010 - 04.2013
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Worked with Area Coordinator with monitoring operations, sales, finance, human resources, safety and compliance.
- Worked along side General Manager interview & hire process. Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
Customer Service Representative
Graybar Electric
Philadelphia, PA
02.2005 - 04.2021
- Maintained customer satisfaction with open communication and focused on addressing customer needs and resolving concerns.
- Monitored warehouse daily shipping and receiving progress. Conducted research to address shipping errors and packaging mistakes and kept direct supervisor and managers informed of findings.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Education
Bachelor of Science - Business Management
Eastern University
Wayne, PA 2023.Aug - Current
Skills
- New Business Development
- Sales
- Operations Management
- Team Collaboration
- Negotiation
- Marketing Tactics
- Consulting
- Recruitment
- Staff training/development
- Problem Solving
- Strategic planning and execution
- Process improvements
- Business Development
- Relationship building
- Conflict resolution
Accomplishments
- Lead the expansion and development of the Philadelphia & Washington DC markets. (Horizon Pro Painters, LLC)
- Received "Delinquency Hawk of The Year" award after [6] months of employment. (2010 - Westport Properties Inc.).
- Increased Occupancy 35% ( 55% occupied to 85% ) within first 60 days as Manager without declining below 75% occupancy during tenure (Westport Properties Inc).
- Promoted from warehouse material picker to counter sales rep. within first year (2005). Shortly there after promoted to Customer Service rep. I (2007).
Certification
- Certified Safety Professional (OSHA 30 Hour)
- Certified First Responder (CFR)
- First Aid certified
- CPR certified through American Heart Association
- Safe Driver Certification through Smith System
Timeline
Bachelor of Science - Business Management
Eastern University
2023.Aug - Current
Supply Chain Supervisor
Canon Business Solutions
03.2021 - Current
Assistant Director of Admissions
Harris School Of Business
05.2018 - 02.2020
Manager
Horizon Pro Painters LLC
03.2016 - Current
Assistant Manager
Chili's Grill & Bar
05.2013 - 03.2016
Assistant Manager
Westport Properties Inc.
05.2010 - 04.2013
Customer Service Representative
Graybar Electric
02.2005 - 04.2021