Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaron Abner

Summary

Dynamic Owner Operator with a proven track record at United Road, excelling in customer service and process improvement. Skilled in hydraulic cylinder rebuilding and team leadership, I enhanced customer satisfaction and streamlined operations, achieving significant cost reductions while fostering a collaborative work environment. Committed to delivering high-quality results and effective communication.

Overview

27
27
years of professional experience

Work History

Owner Operator

United Road
09.2020 - 03.2025
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication. ALSO WOULD REBUILD HYDRAULIC CYLINDERS AND MAINTENANCE ON DIESEL ENGINES
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consulted with customers to assess needs and propose optimal solutions.

Shop Foreman

Demontrond Hyundai
03.2011 - 11.2017
  • Used hand and power tools, equipment, and instruments accurately.
  • Oversaw maintenance and repair of shop equipment.
  • Trained and coached employees to improve performance and skills.
  • Directed daily operations of team of Number technicians and shop professionals.
  • Maintained open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement.

Used Car Technician

Roncarter Hyundai
02.2007 - 03.2011
  • Utilized problem-solving skills to identify underlying causes of vehicle malfunctions quickly and accurately.
  • Reduced wait times for customers by effectively diagnosing and repairing issues within targeted time frames.
  • Assisted in training new technicians, sharing knowledge of proper diagnostic procedures and repair techniques.
  • Prioritized high-impact repairs during busy periods, ensuring the most urgent needs were addressed first while managing workload efficiently.
  • Increased sales of used cars by ensuring all vehicles met quality standards before being offered to customers.

Used Car Technician

Carmax Autocare Center
01.2000 - 06.2007

Would preform daily inspections on vehicle safety and preform Repairs on brakes ac concerns drive ability electrical routine maintenance front end alignment on suspension and repair would replace tires lights and small body repair and talk with customers about their concerns

Honda Tech

Honda Of Clear Lake
01.1998 - 01.2000
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Education

GED - General

Pasadena High
Pasadena, TX
05.1994

Skills

  • Hydraulic cylinder rebuilding
  • Diesel engine maintenance
  • Customer service
  • Problem solving
  • Team leadership
  • Equipment maintenance
  • Project management
  • Parts ordering
  • Vehicle inspection
  • Employee training
  • Cost reduction
  • Time management
  • Communication skills
  • Process improvement

Timeline

Owner Operator

United Road
09.2020 - 03.2025

Shop Foreman

Demontrond Hyundai
03.2011 - 11.2017

Used Car Technician

Roncarter Hyundai
02.2007 - 03.2011

Used Car Technician

Carmax Autocare Center
01.2000 - 06.2007

Honda Tech

Honda Of Clear Lake
01.1998 - 01.2000

GED - General

Pasadena High
Aaron Abner