Aaron Abston
Phoenix,AZ
Summary
Versatile professional with extensive experience in carpentry and logistics. Known for strong customer relations and conflict resolution skills, consistently improving processes to enhance efficiency and client satisfaction.
Professional tradesperson with strong foundation in carpentry, known for delivering precise and reliable work. Proven ability to handle complex construction tasks, ensuring projects meet high standards and client satisfaction. Valued team player with focus on collaboration and adaptability, utilizing skills in woodworking, blueprint reading, and safety compliance.
Overview
6
6
years of professional experience
Work History
Shop Carpenter
Northman Marble & Granite
Phoenix, AZ
11.2021 - 03.2026
- Constructed sub-decking using precision tools and techniques.
- Improved workflow efficiency by implementing best practices in material handling and waste reduction.
- Resolved challenges during projects, adapting plans to meet changing requirements effectively.
- Collaborated with designers to ensure project specifications were met accurately.
- Operated various power tools, maintaining safety and quality standards consistently.
- Installed sub-decking to stone table tops, ensuring proper alignment and finish for client satisfaction.
Shipping and Receiving Coordinator
Quality Inks and Rollers
Phoenix, AZ
06.2021 - 10.2021
- Coordinated shipping schedules to ensure timely delivery of goods.
- Managed incoming and outgoing shipments using inventory management systems.
- Verified accuracy of shipping orders against packing lists and invoices.
- Implemented process improvements to enhance efficiency in receiving operations.
- Monitored inventory levels and initiated reordering processes as needed.
- Monitored supply levels for packaging materials and coordinated replenishment orders as needed, avoiding delays in the shipping process.
- Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
- Transported materials and items from receiving or production areas to storage or to other designated areas using conveyors, dollies and other motorized or manual transportation equipment.
Client Support Specialist
Valor Global
Phoenix, AZ
04.2020 - 09.2020
- Resolved client inquiries through effective communication and problem-solving techniques.
- Provided training and mentorship to new support staff, enhancing team performance.
- Developed and maintained documentation for support processes, improving knowledge sharing.
- Collaborated with cross-functional teams to streamline service delivery and enhance client satisfaction.
- Facilitated onboarding sessions for clients, ensuring smooth transitions and product understanding.
- Enhanced client satisfaction by addressing and resolving support issues in a timely manner.
Education
Mechanical Engineering
Universal Technical Institute
Phoenix, AZ01-2020
Skills
- Problem-solving
- Attention to detail
- Worksite safety
- Hand and power tools
- Measuring and cutting
- Tool maintenance
- Painting and staining
- Inspection and repair
- Edge joining
- Heavy equipment operation
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Relationship building
- Conflict resolution
- Complaint resolution
- Payment processing
- Appointment scheduling
- Order processing
Timeline
Shop Carpenter
Northman Marble & Granite
11.2021 - 03.2026
Shipping and Receiving Coordinator
Quality Inks and Rollers
06.2021 - 10.2021
Client Support Specialist
Valor Global
04.2020 - 09.2020
Mechanical Engineering
Universal Technical Institute