Aaron Allen
Keyser,WV
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Chat and Chew Restaurant. Proven ability to enhance guest experiences through effective multitasking and order accuracy, while maintaining high cleanliness standards. Recognized for fostering teamwork and training new staff to elevate service quality.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server
Chat and Chew Restaurant
08.2020 - 11.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions, enhancing dining experience.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Processed transactions efficiently using point-of-sale systems to ensure smooth operations.
- Trained new servers on menu details and service procedures, fostering teamwork.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Supported promotional events by providing detailed information about specials and features.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Truck Loader
Verso Luke Mill
05.2014 - 10.2019
- Operated forklifts to load and unload materials safely and efficiently.
- Coordinated inventory management, ensuring accurate tracking of shipments and supplies.
- Implemented safety protocols that reduced workplace incidents and improved compliance.
- Trained new team members on loading procedures and equipment operation standards.
- Maintained cleanliness and organization of loading areas to enhance workflow efficiency.
- Collaborated with warehouse staff to streamline loading processes, reducing turnaround times.
- Assisted in troubleshooting equipment issues, ensuring minimal downtime during operations.
- Conducted regular quality checks on loaded products to ensure adherence to specifications.
- Loaded and strapped shipments into place on trucks.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
- Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
- Maintained clean and functional warehouse space throughout Number hour shifts.
- Reviewed shipping orders for accurate fulfillment.
- Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
- Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
- Assisted with unloading returned or damaged goods, ensuring accurate documentation for inventory control purposes.
- Reduced product damage during transport by ensuring proper stacking techniques were employed during the loading process.
- Used forklift to lift pallets and heavy items into trucks.
- Assisted in maintaining a clean and organized warehouse, contributing to overall workplace productivity.
- Increased delivery accuracy by double-checking shipment contents against packing lists prior to loading trucks.
- Collaborated with warehouse staff to optimize space utilization, resulting in improved storage capacity.
- Coordinated with dispatchers and customers to address any discrepancies or special requests related to shipments, ensuring customer satisfaction.
- Reduced truck loading times by streamlining processes and implementing time-saving techniques.
- Ensured accurate inventory management through meticulous record-keeping and tracking of incoming and outgoing shipments.
- Assisted in the development of new loading strategies, leading to increased efficiency and reduced costs.
- Loaded and secured cargo for transport, ensuring safe and damage-free delivery.
- Streamlined disposal of packaging materials, making loading area more efficient and safer.
- Enhanced team morale by maintaining positive and supportive attitude during high-pressure loading deadlines.
- Enhanced warehouse efficiency by organizing and labeling inventory for quick access.
Education
High School Diploma - General Studies
Harman High School
Harman, WV06.1993
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Service prioritization
- Team collaboration
- Order accuracy
- Supply restocking
- Quality control
- Food safety practices
- Performance improvement
- Table bussing
- Suggestive selling
- Guest relations management
- Point of sale operation
- Relationship management
- Dining area maintenance
- Allergy awareness
- Order management
- Inventory management
- Beverage preparation
- Tableside etiquette
- Task prioritization
- Food sales and promotion
- Guest seating
- Server training
- Customer feedback management
- Team player
- Warm and friendly
- Reliability
- Multitasking
- Multitasking Abilities
- High energy and stamina
- Team leadership
- Problem-solving
- Excellent communication
Certification
Forklift certified
Timeline
Server
Chat and Chew Restaurant
08.2020 - 11.2025
Truck Loader
Verso Luke Mill
05.2014 - 10.2019
High School Diploma - General Studies
Harman High School