Aaron Allen
League city
Summary
Dynamic and results-driven Supervisor with a proven track record of leading teams to consistently meet and exceed project deadlines through strategic task assignment, comprehensive employee training, and meticulous implementation of company procedures. Renowned for exceptional communication and listening skills that foster a collaborative work environment, while providing visionary leadership to drive team performance and achieve organizational objectives. Adept at practical problem-solving with a strong focus on issue and conflict resolution, contributing to enhanced team efficiency and success. Expertise in process improvement and inventory control ensures streamlined operations and optimal resource management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
EMP SUPERVISOR
Alliance Technical Group
03.2021 - Current
- Oversees Inventory Projects
- Communicates with clients for project needs
- Assists technicians throughout project to be completed on time and accurately
Sample Technician
SAI Gulf
01.2019 - 03.2021
- Conducted material inspections to ensure compliance with quality standards.
- Operated advanced testing equipment to evaluate sample characteristics and performance.
- took samples of petroleum coke, soda ash, sulfur while being loaded on to ships or being unloaded from trains.
- Weighed sample bags and took inventory and took bags to lab for testing
Heat Treat Operator
OSSR
08.2018 - 10.2018
- Operated heat treat furnaces to achieve specified temperature ranges and processing times.
- Monitored process parameters to ensure compliance with quality standards and safety regulations.
- Conducted routine maintenance on heat treating equipment to minimize downtime and enhance performance.
- Documented process data accurately for internal reporting and quality audits.
- Implemented best practices in heat treatment processes, resulting in improved consistency and reliability of results.
- Mastered various heat treating techniques such as hardening, tempering, annealing, and stress relieving for diverse metals.
PROJECTS TECHNICIAN
EMSI
03.2018 - 07.2018
- Work on inventory projects
- Help with LDAR monitoring when needed
Cores And Warranties
Performance Truck
10.2016 - 08.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Accounted for all core and warranty parts and shipped back to proper locations.
Golf Services Shift Lead
TopGolf
09.2015 - 10.2016
- Supervised daily operations, ensuring adherence to safety protocols and company policies.
- Trained and mentored team members on best practices and operational procedures.
- Coordinated shift schedules, optimizing workforce allocation for peak efficiency.
- Resolved customer inquiries and complaints, fostering positive service experiences.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Helped store management meet standards of service and quality in daily operations.
- Responded to and resolved customer questions and concerns.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Enforced company policies and regulations with employees.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
Retail Sales Associate
AutoZone
01.2015 - 09.2015
- Delivered exceptional customer service, fostering positive relationships and repeat business.
- Managed inventory levels, ensuring stock availability and organization on sales floor.
- Trained new associates on product knowledge and sales techniques.
- Implemented visual merchandising strategies to enhance store presentation and appeal.
- Delivered Parts to Auto shops with commercial accounts.
- Delivered/picked up transfer parts to other stores in quick need
Sales Associate
Under Armour
09.2012 - 10.2014
- Exceeded sales targets through effective product knowledge and customer engagement.
- Developed tailored solutions to meet diverse customer needs, enhancing overall satisfaction.
- Fostered relationships with clients, resulting in increased repeat business and referrals.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
TRAVELING MONITORING TECHNICIAN
ISS
03.2014 - 09.2014
- Monitoring for leaks
- Doing first attempts
- Rechecks With maintenance
MONITORING TECHNICIAN
ARI ENVIRONMENTAL
09.2012 - 09.2014
- Monitoring for leaks
- Doing first attempts
- Rechecks With maintenance
Golf Cart Attendant
Sequoia Golf Club
08.2011 - 09.2012
- Managed daily operations of golf cart fleet to ensure optimal availability and functionality.
- Conducted routine maintenance checks on carts, enhancing reliability and customer satisfaction.
- Provided exceptional customer service, assisting golfers with equipment needs and inquiries.
- Trained new staff on operational procedures, safety protocols, and equipment handling best practices.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Used Picker to recover range balls.
MONITORING TECH
IPR *EMS
02.2011 - 12.2011
- Monitoring for leaks
- Doing first attempts
- Rechecks With maintenance
Education
DIPLOMA -
DICKINSON HIGH SCHOOL
DICKINSON, TEXAS06.2009
Skills
- Hard worker
- Team Player
- Punctual
- Goal oriented
- Training and mentoring
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Team building
- Processes and procedures
- Conflict resolution
- Database experience
- Safety protocols
- Verbal and written communication
- Coaching and mentoring
- Policy and procedure development
- Task delegation
- Workflow management
- Teamwork and collaboration
Personal Information
Title: EMP SUPERVISOR
Certification
OSHA 10
TWIC card
Timeline
EMP SUPERVISOR
Alliance Technical Group
03.2021 - Current
Sample Technician
SAI Gulf
01.2019 - 03.2021
Heat Treat Operator
OSSR
08.2018 - 10.2018
PROJECTS TECHNICIAN
EMSI
03.2018 - 07.2018
Cores And Warranties
Performance Truck
10.2016 - 08.2017
Golf Services Shift Lead
TopGolf
09.2015 - 10.2016
Retail Sales Associate
AutoZone
01.2015 - 09.2015
TRAVELING MONITORING TECHNICIAN
ISS
03.2014 - 09.2014
Sales Associate
Under Armour
09.2012 - 10.2014
MONITORING TECHNICIAN
ARI ENVIRONMENTAL
09.2012 - 09.2014
Golf Cart Attendant
Sequoia Golf Club
08.2011 - 09.2012
MONITORING TECH
IPR *EMS
02.2011 - 12.2011
DIPLOMA -
DICKINSON HIGH SCHOOL