Aaron Almaraz
Mercedes,TX
Summary
Proven expertise in warehouse operations and customer service optimization, demonstrated during my tenure at Amazon. Excellently managed heavy lifting and maintained high-quality control standards, achieving notable productivity targets. Skilled in fostering customer satisfaction through effective communication, I consistently exceeded expectations with a focus on efficiency and quality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sandblaster/Monument Maker and Installer
Al Mcoy's Monuments
07.2024 - Current
- Maintained abrasive blasting equipment and performed minor repairs.
- Paid attention to detail while completing assignments.
- Enhanced surface quality by skillfully operating sandblasting equipment on various materials.
- Ensured optimal equipment performance with regular maintenance, cleaning, and timely repairs.
- Managed heavy lifting requirements with proper technique, minimizing risk of injury to self or others.
Seasonal Warehouse Associate
Amazon
11.2023 - 01.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Call Center Representative
Advanced Call Center Technologies Harlingen
07.2023 - 11.2023
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Attended telephone skills and program information training sessions to boost aptitude.
- Boosted customer service satisfaction ratings through consistent quality control.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
Cook
Tiger Claw Cafe
08.2022 - 05.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Plated and presented all dishes to match established cafe standards.
Education
High School Diploma -
Mercedes High School
Mercedes, TX06.2023
Degree in Progress - Interdisciplinary Studies
South Texas College
McAllen, TX05.2024
Skills
- Heavy Lifting
- Warehouse Operations
- Flexible and Adaptable
- Excellent Communication
- Call Center Operations
- Customer Service Optimization
- Quality Control
- Order Picking
- Labeling and boxing
- Packaging and Labeling
Certification
ServSafe Food Protection Manager Certification
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Sandblaster/Monument Maker and Installer
Al Mcoy's Monuments
07.2024 - Current
Seasonal Warehouse Associate
Amazon
11.2023 - 01.2024
Call Center Representative
Advanced Call Center Technologies Harlingen
07.2023 - 11.2023
Cook
Tiger Claw Cafe
08.2022 - 05.2023
ServSafe Food Protection Manager Certification
High School Diploma -
Mercedes High School
Degree in Progress - Interdisciplinary Studies
South Texas College
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