Aaron Anderson

• Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
• Served as point of contact for internal and external customers seeking support and information.
• Managed maintenance schedules for optimal equipment performance and minimal downtime.
• Implemented space utilization strategies, optimizing the use of available resources within the facility.
• Created and implemented Rolling Stock Maintenance records to track equipment.
• Created and implemented PRC Records to track totes and pumps that left and entered the facility.
• Self taught myself the Kahler Automation software.
• Onboarded the Kahler Automation system at the Royal location to be able to distribute product.
• Interacted well with customers to build connections and nurture relationships.

• Supported youth development programs to provide opportunities for personal growth, education, and civic engagement.
• Used public gatherings, community events and direct relations to keep constituents happy and informed.
• Increased citizen satisfaction ratings by implementing customer service improvements across various departments within municipality.
• Managed city budget effectively, ensuring fiscal responsibility and efficient allocation of resources.
• Ensured high-quality municipal services by investing in staff training, technology upgrades, and process improvements.
• Increased transparency in local government by implementing open data platforms and encouraging community engagement.
• Enhanced public safety through strategic partnerships with law enforcement agencies and community organizations.
• Championed initiatives to enhance city''s digital presence, promoting accessibility and transparency for residents.
• Directed operations, planning, and administration of city departments.
• Developed and strengthened political partnerships to further agendas.
• Alerted constituents of government actions and programs by way of newsletters, personal appearances at town meetings and individual meetings.
• Fostered positive relationships with neighboring municipalities to facilitate regional collaboration and growth.
• Championed environmental sustainability through the implementation of green initiatives and policies.
• Obtained over $3 Million in funding for Water Infrastructure Improvements from USDA by writing a grant.
• Drafted legislation and amendments, wrote government policies and established budgets.
• Improved city infrastructure by prioritizing and overseeing key development projects.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Developed strong communication and organizational skills through working on group projects.
• Demonstrated leadership skills in managing projects from concept to completion.

I handle all daily activities of the Peterson location, from answering the phone to facilitate customer needs, operating the scale, inputting sales tickets and contracts into Control, running daily reports, facilitate Peterson card-trol, feed shipments and deliveries, oil and energy products distribution, sales product inventory, grain inventory, grounds maintenance, housekeeping, grain conditioning, loading and unloading of grain, drying of grain, management of grain, farmer relations, and basically everything else that goes through Peterson location.

• Answer product and service questions, suggesting other offerings to attract potential customers.
• Respond proactively and positively to rapid change.
• Enhance productivity levels by anticipating needs and delivering outstanding support.
• Uphold strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
• Investigate and resolve accounting, service and delivery concerns.
• Cross-trained and backed up other customer service managers.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Trained staff on operating procedures and company services.
• Identified opportunities for process improvements, leading to increased efficiency in handling customer interactions.
• Trained new personnel regarding company operations, policies and services.
• Delivered outstanding problem-solving skills in addressing recurring issues that resulted in improved operational efficiency.

• Coordinated seamless handoffs between other drivers or distribution centers to ensure continuity of service for customers.
• Completed preventive maintenance checks and basic repairs to vehicles.
• Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
• Maximized load safety by balancing, securing, and weighing products.
• Verified contents of inventory loads against Bills of Lading.
• Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
• Fostered strong professional network and partnership building skills to connect with quality leads.
• Increased revenue by strategically expanding client base and negotiating favorable contract terms.
• Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
• Assessed financial reports and statements regularly to update processes and operations for greater profitability.
• Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
• Operated with safety and skill to avoid accidents and delays.
• Managed day-to-day business operations.

• Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
• Supervised ongoing daily production and quality standards of 185 employees working 45 production lines.
• Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
• Cultivated professional working relationships with peers and supervisors.
• Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
• Collaborated with other leaders and executives to direct workflow and support operations.
• Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
• Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
• Implemented policies and standard operating procedures for continuous improvement.
• Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
• Conducted performance reviews each quarter, offering praise and recommendations for improvement.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Conducted daily safety and production meetings focused on creating a safe work environment.
• Implemented LEAN System to create more productive and safer workspace in all departments.