Aaron Armstrong
Greensboro,NC
Summary
Bravo zulu(x2)
Area manager Peak Season
Operations Manager x(3)
Toys for tots
Overview
17
17
years of professional experience
1
1
Certification
Work History
Inbound Supervisor
Saia LTL Freight
01.2025 - Current
- Ensured proper documentation of all inbound shipments was maintained in accordance with company guidelines, reducing instances of lost or misplaced items within the warehouse.
- Maintained compliance with industry regulations by staying informed of current standards and updating policies as necessary.
- Played a key role in hiring decisions by conducting interviews, evaluating candidates'' qualifications, and selecting new team members who positively contributed to company culture and performance goals.
- Increased customer satisfaction by ensuring timely and accurate delivery of products to clients.
- Reduced order errors with thorough quality control checks and effective communication with warehouse team.
- Optimized warehouse space utilization by implementing an effective storage plan based on product types and priority levels.
- Proactively addressed potential issues by routinely monitoring inbound processes and taking corrective action when necessary to prevent delays or disruptions in product availability.
- Enhanced team performance by providing ongoing training and development opportunities for staff members.
- Managed employee schedules, approving time off requests, and adjusting staffing levels as needed to accommodate fluctuations in workload.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
- Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.
Material Handler
Marquis Seating
10.2024 - 11.2024
- Schedule and monitor inbound and outbound materials domestically and internationally
- Prepare any documents related to transfer of materials both internally and externally
- Coordinate material flow proactively between functional teams
- Maintain accurate inventory of material goods to make sure of effective fulfillment
- Report on receiving and transfer activities
- Assist in creating and maintaining SOPs for all the departments' processes
Sort Manager
FedEx
06.2023 - 08.2024
- Company Overview: FedEx Ground (FXG) facility
- Oversees the day-to-day and long-term operations and staff within a defined area(s) of a FedEx Ground (FXG) facility
- Supports the FedEx Ground (FXG) Safety Above All Culture
- Responsible for ensuring safe and efficient package sortation through the management of Area Managers, Operations Managers overseeing Package Handlers and achieving successful customer-facing results by maintaining productive relationships with employees
- Plans, organizes, staffs, directs and controls the day-to-day operations of the facility
- Responsible for managing and assigning employees (primarily Operations Managers) to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers
- Determines the work area's strategic goals and ensures quality, service, cost and productivity goals are achieved
- Plans the work area strategy based on projected volume, head count, and other special circumstances and factors
- Oversees daily visual inspections of loads to ensure proper quality for customers and/or vendors
- Directs and guides Operations Managers to ensure common understanding of operational updates and daily goals for the work area
- Ensures compliance with all FXG policies/procedures and applicable governmental regulations
- Participates in the development of and responsible for administering company safety strategies and programs
- Fosters a safety-conscious culture by serving as an advocate for safety compliance and safety initiatives
- Oversees single sort in a 1.1 million sq ft FedEx automated facility
- Supervisor over 2 Area Managers, 20 operations managers as well as over 300 package handlers
- FedEx Ground (FXG) facility
- Tugger Certification
- Fork Lift Certification
- CPR Certification
Area Manager
FedEx Ground
08.2017 - 06.2023
- Company Overview: FedEx Ground (FXG) facility
- Oversees the day-to-day and long-term operations and staff within a defined area(s) of a FedEx Ground (FXG) facility
- Supports the FedEx Ground (FXG) Safety Above All Culture
- Responsible for ensuring safe and efficient package sortation through the management of Operations Managers overseeing Package Handlers and achieving successful customer-facing results by maintaining productive relationships with employees
- Plans, organizes, staffs, directs and controls the day-to-day operations of the facility
- Responsible for managing and assigning employees (primarily Operations Managers) to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers
- Determines the work area's strategic goals and ensures quality, service, cost and productivity goals are achieved
- Plans the work area strategy based on projected volume, head count, and other special circumstances and factors
- Oversees daily visual inspections of loads to ensure proper quality for customers and/or vendors
- Directs and guides Operations Managers to ensure common understanding of operational updates and daily goals for the work area
- Ensures compliance with all FXG policies/procedures and applicable governmental regulations
- Participates in the development of and responsible for administering company safety strategies and programs
- Fosters a safety-conscious culture by serving as an advocate for safety compliance and safety initiatives
- Oversees 850,000 sq ft FedEx automated facility
- Directly supervise 20 operations managers between two sorts, as well as over 200 package handlers
- FedEx Ground (FXG) facility
- Tugger Certification
- Fork Lift Certification
- CPR Certification
Operations Manager
FedEx Ground
08.2016 - 08.2017
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Package Handler
FedEx Ground
08.2015 - 08.2016
- Duties for me are to unload FedEx Trucks whether they are drop down trailer or a 53' trailer as well as strip trailers of incompatible packages that cannot ride up the belt
- The drop frame trailers have a top section as well as a bottom section full of packages and the unload rate is 1049
- I have accomplished to increase my unload rate above 1300
- Skills that are imperative for this position are communication as well as awareness
- Communication is the most important since working around machinery the entire shift and keeping people safe is extremely important
- Awareness is another important skill because not only are there machines that are made for the packages there are tugger carts that ride around the floor the entire shift
Internship
North Carolina and Technical State University Intramural Department
08.2015 - 12.2015
- My duties for this internship are to Referee flag football games as well as set up and clean up the field
- I also paint the field before and after games
- I attend meetings that are held that go over group performance and upcoming events
- I am also required to open and close the recreational gym for basketball
- This internship requires an attention to detail and a great deal of patience
- I have accomplished to obtain an internship with the department after successfully completing a Field Experience with them
Overnight Stocker
Harris Teeter
06.2012 - 05.2015
- Duties were to arrive to work and pull pallets of food off the trailer and make sure that all the pallets were shipped to the correct store
- A list of numbers with bar-codes on them had to be printed off from the company computer in order to check off every pallet that came off the truck
- The pallets of food then had to be separated upon the different isles they resided on and worked onto the shelves along with rotating the food depending on the expiration dates
- Other duties included assisting customers in locating items throughout the store as well as cleaning spills
- Teamwork was an important skill pertaining to this job
- There was a quote, unquote, certain time for all overnight stockers to be completed with the task of stocking the shelves which was mandated by the opening manager that next morning
- I have accomplished in training new hire employees to successfully do above and beyond what is expected for the job in a timely manner
Crew Leader
Little Caesars
01.2008 - 05.2014
- Duties were cooking, cleaning as well as assisting customers with their orders
- I accomplished a series of tests that included in depth knowledge of the job and received three raises
- I also accomplished teaching new hires on how to complete the job the correct way and how to do it while keeping the customer happy
- I also received a promotion to part-time manager by the general manager
- My job was to fill in for the full time managers if something came up and could not show up to work
- I also assisted with inventory of all items dealing with the process making of pizzas as well as the cleaning solutions and drinks
Education
Bachelor's Degree - Sports Management
North Carolina Agricultural and Technical State University
Greensboro, NC12.2015
Skills
- Change Management
- Documentation review
- Management
- Operations management
- Production planning
- Warehouse management system
- Databases
- Warehouse experience
- Warehouse distribution
- Leadership
- Root cause analysis
- Microsoft Office
- Supply Chain
- Warehouse Management
- Team Management
- Communication skills
- Supervising experience
- Six Sigma
- Process Improvement
- Operational efficiency
- ERP systems proficiency
- Attention to detail
- Problem-solving abilities
- Multitasking
- Workplace safety
- Critical thinking
- Team leadership
- Effective communication
- Adaptability and flexibility
- Material handling
- Decision-making
- Route planning
- Performance metrics
- Supply chain management
Certification
- CPR & First Aid
- Forklift Certification
- Forklift certification from FedEx Ground
Awards
- P.M Manager of the Month, 07/01/17
- GRNB Day Manager of the month, 05/01/22
- Manager of the Month, 11/01/22
- FedEx Ground Bravo Zulu Award, 12/01/19
- FedEx Ground Bravo Zulu Award, 12/01/20
- Peak Area Manager, 12/01/21
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Inbound Supervisor
Saia LTL Freight
01.2025 - Current
Material Handler
Marquis Seating
10.2024 - 11.2024
Sort Manager
FedEx
06.2023 - 08.2024
Area Manager
FedEx Ground
08.2017 - 06.2023
Operations Manager
FedEx Ground
08.2016 - 08.2017
Package Handler
FedEx Ground
08.2015 - 08.2016
Internship
North Carolina and Technical State University Intramural Department
08.2015 - 12.2015
Overnight Stocker
Harris Teeter
06.2012 - 05.2015
Crew Leader
Little Caesars
01.2008 - 05.2014
Bachelor's Degree - Sports Management
North Carolina Agricultural and Technical State University
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