Aaron Ash

• Preform program and project direction, management, supervision, case management, coordination, and leadership for EMERGE's youth and young adult programs
• Provide effective training, evaluation, and support to encourage continued professional development among employees; ensured delivery of quality services to participants and continuous progress toward meeting program and agency goals
• Assess situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations, resolve problems while maintaining youth and workforce programs' best interests
• Create work schedule, set priorities, and monitored progress toward goals; tracked details, data, information services and activities.
• Facilitated established training guidelines and curriculum for youth programming and employee training.

Met or Exceeded 2023 Goals with a Training completion rate of 136%; Participants Served 187%; and Participants placed 100%

• Established workflow processes, monitored daily productivity amongst team members, and implemented modifications to improve overall performance of personnel
• Managed employees and workforce program operations to achieve maximum production; developed evaluation methods and metrics ensuring program success and effectiveness
• Built and maintained productive relationships with public/private sector and non-profit employers to create career pathways for program participants
• Completed data entry and maintained participant tracking database
• Exceeded yearly enrollment targets for Minneapolis Works (workforce program since 2020)
• Researched and provided development labor market information, talent demand and skills requirements-translating data into meaningful information to create workforce development strategies
• Assessed internal report data to monitor program spending against budget, created functional budgets for participant resources (gas/bus cards, work clothes) in accordance to company regulations.
• Identified program obstacles and communicated possible impacts to team.

• Streamlined processes through creation of custom forms for participant enrollments, program supports, and service tracking to shorten service times by 50%
• Led workforce team to provide quality services and job placements for participants
• Maintained contact with Twin City employers for any job openings that workforce team could direct participants to
• Exceeded enrollment expectations, attended community outreach events to inform community members of organization and employment placement assistance available.

• Interacted with clients and other personnel to obtain information needed to determine eligibility for available county programs
• Scheduled client meetings with average of 50 daily, exceeding expectations
• Maintained quality customer service and client interaction, effectively multitasked
• Responded to case status inquiries in timely manner
• Made appropriate referrals for clients
• Prepared budgets in accordance to company expectations
• Calculated, approved, and issued benefits.