AARON ASHLEY

Maintained operational excellence by aligning team performance with organizational expectations

Consistent real time training in the field

Maintaining constant evolving metrics through strategic planning and headcount management

Conducted action cycles to rectify deviations and ensure alignment.

• Provided top-tier service to enhance customer satisfaction and support branch objectives.
• Maintained an above average Net Promoter Score.
• Quick decisive customer service and problem solving

• My requirements as a level 4 trainer are to train all new hires and aspiring level 2 installers to become solid installers/lead installers and to also instill the company's motives, goals, and core values.
• Diagnosed problems and determined solutions for various customer issues.
• Adhered to quality assurance procedures during every stage of the service process.
• Responded quickly to emergency calls from clients needing immediate assistance.

• I was responsible for all daily installation duties
• I managed a 25-40 man team to complete jobs
• My main job as the installation manager was to maximize revenue and develop my team through strategic planning and leadership.

• I was a level 1, 2 and ultimately a level three and 4 installer for the triad branch (Winston Salem) for two years before I transferred to Columbia sc
• I trained multiple individuals some of which are still here today and performing at a top level in the company.

• Efficiently cleaned and degreased weld joints and workpieces
• Made shop parts using blueprints as a guide
• Dismantled, straightened, reshaped, and reassembled parts to repair manufactured products
• Set up and operated hand and power tools, as well as shielded and gas metal arc welding machines
• Removed loose materials and thick scale, slag, or rust to prepare material surfaces for welding
• Adjusted weld machines to correct settings prior to weld applications for precision and waste reduction
• Maximized shop organization and equipment length by cleaning the floor and machinery efficiently
• Chipped away debris and thick crusts of rust, slag, and other materials to prepare surfaces for welding.