Hardworking and highly-motivated employee with desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager
ABP Business Services
Tulsa, OK
04.2023 - 02.2024
Same company I had worked for since October of 2020, but they had a change in ownership.
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Established customer service standards and monitored staff compliance.
Recruited, trained and supervised new employees.
Ensured compliance with safety regulations and company policies.
Created weekly work schedules for store personnel.
Managed daily banking activities such as deposits and withdrawals.
Trained and mentored associates to teach daily tasks and procedures.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Managed inventory tracking and physical inventory counts to minimize loss.
Monitored employee performance and identified performance gaps for corrective action.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Store Manager
JBAP Industries LLC
Moore , OK
06.2021 - 04.2023
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Developed strategies to maximize sales and profitability.
Established customer service standards and monitored staff compliance.
Organized promotional events to increase product awareness.
Resolved customer complaints in a timely manner.
Recruited, trained and supervised new employees.
Ensured compliance with safety regulations and company policies.
Implemented efficient systems for tracking stock movement.
Created weekly work schedules for store personnel.
Managed daily banking activities such as deposits and withdrawals.
Strengthened work flow productivity by hiring, managing and developing top talent.
Sales Associate
JBAP Industries LLC
Chandler, OK
10.2020 - 06.2021
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Organized stockroom shelves according to size, color or style.
Restocked shelves as needed to ensure sufficient inventory levels.
Conducted inventories on a regular basis to track stock levels.
Handled customer complaints in a professional manner.
Scheduled shifts for fellow associates during peak traffic times.
Suggested ideas for improving store operations and increasing profits.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Ensured compliance with all safety regulations while handling hazardous materials.
Maintained cleanliness of store environment including floors, windows, displays.
Helped customers find specific products, answered questions and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Collected payments and provided accurate change.
Service Technician
Tate Boys Tire & Service
Bartlesville, OK
02.2020 - 09.2020
Diagnosed problems and determined solutions for various customer issues.
Inspected equipment for proper operation and safety hazards prior to use.
Followed established safety rules, OSHA guidelines and company safety policies and procedures.
Yard Worker
Lawns on Fleak
Bartlesville, OK
02.2018 - 03.2020
Maintained and serviced landscaping equipment.
Operated lawn mowers, weed trimmers, leaf blowers, and other tools.
Assisted in the planting of trees, shrubs, flowers, and other vegetation.
Weeded flower beds and pruned hedges and shrubs.
Raked leaves, spread mulch, and removed debris from yards.
Installed edging around walkways and planted beds.
Laid sod to create new lawns or repair existing ones.
Watered plants as needed to ensure their health and growth.
Security Officer
United States Army
04.2013 - 08.2017
Checked for safety hazards and took corrective action when necessary.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Confirmed visitor identification prior to granting entry into the building.
Maintained accurate logs of all security related activities.
Provided escorts for visitors as needed throughout the facility.
Participated in training sessions to stay up-to-date on current security trends and best practices.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Logistical Specialist
United States Army Reserve
10.2012 - 04.2013
Organized and managed the inventory of all incoming and outgoing shipments.
Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
Supervised warehouse personnel in loading and unloading cargo containers or trucks.
Resolved any discrepancies related to product quality or quantity issues upon delivery.
Maintained accurate records of all deliveries using automated systems or manual documents.
Education
Gunsmithing - Firearms
Sonoran Desert Institute
Tempe, AZ
10-2023
High School Diploma -
Bartlesville High School
Bartlesville, OK
12-2012
Skills
Customer Service Management
POS Systems
Employee Training
Store Operations Oversight
Retail Inventory Management
Payroll Management
Shift Scheduling
Customer Relations
Problem-Solving
Store Opening and Closing Procedures
Sales Coaching
Store Opening and Closing
Staff Supervision
Supply Ordering
Documentation and Reporting
Employee Supervision and Motivation
Relationship Building and Management
Bank and Safe Deposits
Accurate Cash Handling
Training and Mentoring
Opening and Closing Procedures
Accomplishments
Afghanistan Campaign Medal W/ Campaign Star
Army Commendation Medal
National Defense Service Medal
Global War on Terrorism Service Medal
Certification
Certified Gunsmith
References
References available upon request.
Timeline
Store Manager
ABP Business Services
04.2023 - 02.2024
Store Manager
JBAP Industries LLC
06.2021 - 04.2023
Sales Associate
JBAP Industries LLC
10.2020 - 06.2021
Service Technician
Tate Boys Tire & Service
02.2020 - 09.2020
Yard Worker
Lawns on Fleak
02.2018 - 03.2020
Security Officer
United States Army
04.2013 - 08.2017
Logistical Specialist
United States Army Reserve
10.2012 - 04.2013
Gunsmithing - Firearms
Sonoran Desert Institute
High School Diploma -
Bartlesville High School
Certified Gunsmith
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