AARON AUMILLER
Silver Spring,MD
Summary
Service-focused General Manager with 29 years experience dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
29
29
years of professional experience
Work History
General Manager (GM)
Town Hall Wine and Spirits LLC
05.2016 - 05.2024
- Oversee Store Operations: Managed all aspects of daily store operations, including opening and closing procedures, inventory management, and cash handling, ensuring smooth and efficient functioning
- Drive Sales Growth: Increased sales through strategic merchandising, marketing initiatives, and exceptional customer service
- Customer Service Excellence: Fostered a customer-centric environment, resolving inquiries and complaints promptly, and providing expert product recommendations to enhance customer satisfaction and loyalty
- Staff Leadership: Hired, recruited, trained, and supervised a team of as many as 20 employees, conducted performance evaluations, and created staff schedules to maintain optimal coverage and productivity
- Inventory Management: Maintained accurate inventory levels, executed regular audits, and implemented stock rotation practices to minimize shrinkage and ensure product availability
- Compliance Adherence: Ensured compliance with all state and federal regulations regarding the sale of alcohol, maintained accurate records, and completed all required reporting
- Financial Oversight: Managed store budgeting, forecasting, and financial reporting, monitored expenses, managed payroll, and implemented cost
Manager
J&G Inc.
04.1995 - 05.2016
- Customer Service: Ensure a high level of customer satisfaction by providing excellent service and addressing any issues or inquiries
- Team Leadership: Assist in training, scheduling, and managing staff
- Foster a collaborative and motivating team environment
- Inventory Management: Monitor stock levels, assist with ordering, and manage inventory control processes to minimize waste and loss
- Sales Support: Help drive sales through effective merchandising, promotions, and product knowledge
- Analyze sales data to identify trends and opportunities
- Compliance: Ensure the store operates in compliance with all local, state, and federal regulations related to alcohol sales
- Assist in maintaining necessary records and licenses
- Store Operations: Support the General Manager in daily operational tasks, including cash handling, store cleanliness, and maintaining a safe environment
- Customer Engagement: Build relationships with regular customers and enhance the store's presence in the community through events and promotions.
Education
No Degree - Anthropology
University of Maryland
College Park, MDNo Degree - General Studies
Anne Arundel Community College
Arnold, MDSkills
- Supply Chain Management
- Expense Control
- Program Administration
- MTI POS, CRE POS, Restaurant Express POS proficiency
References
References Available on Request
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Paid sick leaveCareer advancementWork-life balancePaid time offWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager (GM)
Town Hall Wine and Spirits LLC
05.2016 - 05.2024
Manager
J&G Inc.
04.1995 - 05.2016
No Degree - Anthropology
University of Maryland
No Degree - General Studies
Anne Arundel Community College
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