Performance-oriented Sales Leader offering exceptional record of achievement over 11 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
20
20
years of professional experience
Work History
Director of Sales
Verizon Wireless
12.2023 - Current
Drove sales by developing multi-million dollar contract sales.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Associate Director of Sales
Verizon Wireless
03.2021 - 12.2023
Developed accurate forecasting models to predict future sales trends, allowing for proactive adjustments to business strategy.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Compiled and analyzed data to determine approaches to improve sales and performance.
Participated in industry conferences as a representative of the company, generating interest among prospective clients through engaging conversations and demonstrations of products or services offered.
Managed team of sales representatives, providing guidance, coaching and support.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Managed revenue models, process flows, operations support and customer engagement strategies.
Managed and motivated sales team to increase revenue 191% in 2 years.
Implemented innovative cross-selling techniques that led to higher average transaction values and increased overall profits.
Managing Partner-Business Sales
Verizon Wireless
06.2019 - 03.2021
Managing a team of technology consultants that develop projects for the Public Sector while managing accounts to increase revenue
Driving initiatives to increase revenue and profitability while focusing on building relationships to increase retention rates
Partner with external and internal stakeholders to solve technology problems while creating a plan of action to reach revenue targets
Develop employees while identifying career paths
Create development plan to help navigate careers and reach short term & long term goals
Negotiated $35 million contract for Distance Learning Program providing LTE connectivity to 180k students in the state of Texas
Lead team with winning a bid with Texas City, Texas, providing priority services for public safety agencies equating to over $200,000 of revenue annually
Lead Team to win bid against FirstNet/ATT for the County of Brazos equating to over $140,000 annually
Core member in Public Sector's Vice President's SWAT Team whose primary focus is to help eliminate obstacles in operations
Created the Central Market Public Sector Hiring Strategy to identify and higher high potential candidates to the Public Sector
Ranked #2 in the nation and #1 in the Central Market for Senior Manager in the month of June 2020 on the Leaderboard
Ranked #6 in the Central Market for Senior Manager on the Leaderboard in 2020
Co-Lead development of the Public Sector Immersion Program in 2020.
Evaluated market trends to identify new business opportunities and develop targeted growth strategies accordingly.
Collaborated with cross-functional teams to drive organizational improvements and meet strategic objectives.
Negotiated high-value contracts with clients, securing profitable partnerships for the company.
Established and implemented business procedures and process improvements.
Established clear communication channels within the organization, fostering collaboration among team members towards shared goals.
Business Account Manager
Verizon Wireless
05.2017 - 06.2019
Aide in the development of coworkers and new hires through shadowing and prospecting opportunities
Coordinate team meetings and present selling strategies to my business team
Took over the duties and responsibilities in the temporary absences of current Senior Manager
Completed the Emerging Leaders Development Program
Aggressively prospected new businesses in territories
Research potential clients to specifically target needs from first contact
Write and present business proposals to established and prospective clients
Negotiate details of contracts and solutions over $10,000
Monitor current account and recommend solution implementation
Create documents to highlight promotions and products
Assess and research market competition in order to develop
Effectively manage multiple simultaneous account
Maintain constant contact with key clients
Maintain frequent contact with all clients
Aggressively prospected new businesses in territories
Research potential clients to specifically target needs from first contact.
Solutions Specialist
Verizon Wireless
01.2013 - 05.2017
Met and exceeded quota/revenue target for net activation, customer renewals, accessories, handsets, and enhanced services
Demonstrated knowledge of equipment functions and network capability
Performed rate package evaluations and proposed solutions that best benefited the company and the customer
Actively engaged customers, demonstrated products, and effectively executed the sales function
Maintained and grew existing customer base and managed churn
Contacted existing customers for contract renewals, and various data, accessory, and handset up-sell opportunities
Ensured customer satisfaction through quality customer service
Resolved all customer issues and concerns in store and followed up with customer to ensure happiness
Accurately processed customer transactions, audit and reconcile daily cash receipts
Responsible for thorough knowledge of all store functions
Remain current on all wireless products, services, industry and competitive trends
Attend all applicable training/meetings
Led team meetings for development of employees
3 Time President's Cabinet Winner
2 Time Winner's Circle Honoree
1 Time President's Circle Winner.
Fitness Center Assistant Coordinator
Colorado State University
05.2009 - 01.2013
Directly managed personal trainers; responsible for providing clients, coordinated continuing education program and driving revenue
Developed specialized programs for clients, assessed progression and implemented changes to achieve fitness goals
Organized fitness events and programs for the students & faculty
Administered Payroll of employees
Instructed a course for the American Counsel of Exercise Personal Training Certification for students & faculty
Participated in the planning committee of construction of the multi million dollar fitness facility (Colorado State University Campus Recreation Center).
Logistic Specialist
United States Navy
01.2004 - 01.2009
Maintained integrity of ship and barracks through maintenance, inspections and training
Managed 10-15 sailors; supervised day to day job duties
Conducted inspections of sailors uniforms, inventory and facilities
Demonstrated security watches on the ship and at naval base
Assisting Lead Instructor of Combat training & physical readiness annual test
Managed over 1 million dollars of supplies and goods annually
Awarded Multiple Medals for discipline, operation freedom and the fight against terrorism.
Education
Bachelor of Science - Sports Medicine
Colorado State University
Fort Collins, CO
Associate of Arts - Liberal Arts
Saint Leo University
Saint Leo, FL
Skills
Lead Identification and Generation
Sales Training
Revenue Forecasting
Solution selling
Closing Techniques
Strategic account development
Marketing Strategy Development
Team Recruiting and Onboarding
Change Management
Profitability Assessments
Accomplishments
3x President's Cabinet winner 2016-2018
2x Winner's Circle Winner 2016, 2017
All In Award Recipient 2023
Graduate of the Intention Investment Program 2023
Career Interests
Sales, Leadership is something that I've been passionate about my whole life. Whether it's related to my career, sports or a hobby I've always gravitated to be in a leadership role. I love helping others overcome obstacles to reach a goal. I've always challenged myself to be the best I can be while motivating others to do the same. I've thrived as a leader because I lead through actions and I would never ask my team to do something I wouldn't do myself.
Honors And Awards
All In Award Recipient 2023
Intentional Investment Program Graduate 2023
07/18/18, Emerging Leaders Development Program Honoree, Selected to participate in a Development program for future leaders, Verizon Wireless Business Channel
03/14/17, President's Circle Award Winner, Italy, An award granted to 3 time + President Cabinet Winners on their repeated accomplishments, John G. Stratton
03/11/17, Presidents Cabinet Winner, United States, Top 1% Sales Rep, Verizon Wireless
04/03/16, Winners Circle Winner, United States, Top 10% Sales Rep, Verizon Wireless
03/12/16, Presidents Cabinet Winner, United States, Top 1% Sales Rep, Verizon Wireless
04/12/15, Winner Circle Winner, United States, Top 10% Sales Rep, Verizon Wireless
03/14/15, President's Cabinet Winner, United States, Top 1% Sales rep, Verizon Wireless
Carrier Support & API Analyst at Verizon Wireless (formerly TracFone Wireless)Carrier Support & API Analyst at Verizon Wireless (formerly TracFone Wireless)