Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
AccountManager
Aaron Bachofer

Aaron Bachofer

BPO Specialist
San Antonio,TX

Summary

Results-driven BPO Specialist bringing progressive background in any environment. Natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Bpo Specialist

Task Us
San Antionio, TX
09.2018 - Current
  • Supplied digital content moderation services for multiple campaigns including political and offensive content.
  • Provided transcription services for multiple campaigns.
  • Managed Merchant services for major delivery corporations including but not limited to, payment issues, item management, account operations and security.
  • Provided banking and cryptocurrency asset management services for major cryptocurrency wallet organizations including but not limited to: Send and receive management, Verification issues, Payment troubleshooting, professional understanding of crypto currency operations and NFT moderation services.
  • Attended training programs to deepen professional skillset and assisted in training fellow associates on existing and new training programs.
  • Followed all company policies and procedures to deliver quality work.
  • Maintained current understanding of market conditions, compliance standards and best practices.

Event Coordinator and Promotions

Private Practice
San Antonio, TX
01.2019 - Current
  • Provide Talent scouting for music events
  • Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
  • Inspected event facilities to confirm conformance to customer requirements.
  • Liaised with marketing and PR colleagues to promote special events in social calendars.
  • Managed event logistics and operations.
  • Designed and implemented efforts to publicize events and promote sponsorships.
  • Managed administrative logistics of events planning, event booking and event promotions.


Assistant Manager

Krispy Kreme Donuts
San Antonio, TX
03.2015 - 07.2018
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Introduced new products or services, increased marketing activities and improved customer service to drive sales.
  • Compiled financial data to comply with budget.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Provided production quality and overall quality assessments regularly.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.

Education

GED -

Highlands High School
San Antonio, TX
08.2008 - 06.2012

Skills

    Documentation and reporting

undefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Event Coordinator and Promotions

Private Practice
01.2019 - Current

Bpo Specialist

Task Us
09.2018 - Current

Assistant Manager

Krispy Kreme Donuts
03.2015 - 07.2018

GED -

Highlands High School
08.2008 - 06.2012

Similar Profiles

CREATE PROFILE
Aaron BachoferBPO Specialist