Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aaron Ball

Dallas,TX

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Manager

Wingstop
06.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations. Specializing in store cleanliness and organization.
  • Assisted in interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels. Assisted in creating employee schedules and monitoring call-outs.
  • Coached new employees, ensuring a smooth adaptation to their roles as well as enhancing product and procedure knowledge for seasoned employees.
  • Monitored inventory to optimize stock levels and reduce waste as well as monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Monitored customer feedback to identify areas for service improvement and implemented solutions.
  • During my time with Wingstop (Vibe Restaurants) I managed four locations in my region. I reopened one location, opened one location, was support staff for a switch over and traveled as support staff for the opening of 2 locations.

Front Desk Service - Lead

Planet Fitness
06.2020 - 11.2022
  • Serve as Client Liaison While Maintaining Site-Wide Sanitation
  • Reception Duties Including Providing Computer & Phone Service
  • Greet and Check in Clients & Client Retention Services
  • Set up New Membership Accounts & Cash Handling
  • Train New Associates & Managerial Coverage in Absence of General Manager

Assistant Manager Service & Grocery

Braum's Ice Cream & Dairy Store
09.2017 - 06.2020
  • Trained and mentored staff in standard operating procedures and customer engagement techniques.
  • Maintained service levels while coordinating labor needs and cost ratios.
  • Monitored cash intake and deposit records and well as maintained appropriate cash for daily operations.
  • Maintained grocery inventory for retail store and restaurant as well as multi-day weekly ordering of grocery needs and restaurant combined.
  • Collaborated with upper management to develop strategic goals for operational efficiency.

Assistant Manager

Wendy's
03.2015 - 08.2017
  • Assist GM in Daily Operations to Maintain Service Level & Balanced Cost & Labor
  • Scheduling & Assigning Job Duties & Appropriate Breaks to 30 Subordinate Employees
  • Daily Cash Handling & Reconciling with an Average $40K in Weekly Sales

Education

High School Diploma -

Hope High School
Hope, AR

Skills

  • Staff training and development
  • Policy enforcement
  • Managerial and leadership skilled with an emphasis on details
  • Microsoft Office Experienced in Excel, Word, Outlook and Powerpoint

Certification

ServSafe

Timeline

Assistant Manager

Wingstop
06.2024 - Current

Front Desk Service - Lead

Planet Fitness
06.2020 - 11.2022

Assistant Manager Service & Grocery

Braum's Ice Cream & Dairy Store
09.2017 - 06.2020

Assistant Manager

Wendy's
03.2015 - 08.2017

High School Diploma -

Hope High School

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Aaron Ball