Aaron Barnes
Summary
Detail-oriented professional with over 10 years of experience in customer service and sales. Skilled in identifying and capitalizing on opportunities to promote wireless service and product sales, consistently exceeding operational standards. Demonstrated ability to consistently deliver exceptional results, ensuring customer satisfaction and driving business growth.
Overview
10
10
years of professional experience
Work History
Wireless Sales Pro
Premium Wireless
08.2023 - Current
- Generate sales by demonstrating the value of the products to the customer
- Convert potential customers by assessing their pain points and providing tailored solutions
- Match customers with devices and plans that best suit their unique individual needs.
Electronics Sales Associate
Walmart
06.2016 - 01.2023
- Assess customer needs and provide knowledge and solutions that solve their needs, then locate merchandise and operate POS systems
- Maintain the electronics department by organizing, stocking, and rotating merchandise
- Identify shrink and damaged merchandise, complete and retain paperwork, logs, and other various documentation.
Waiter
The Granary, Fearrington Village Chapel Hill
06.2014 - 04.2016
- Greet and serve customers while providing detailed information on the menus
- Operate as the link between kitchen and customer
- Provide high quality customer service to mirror that of the 5-Star sister restaurant 'The Fearrington House Restaurant'.
Education
Associates in Arts -
Central Carolina Community College
05.2018
Social Media Marketing Certificate -
Central Carolina Community College
08.2020
Google Digital Marketing & E-commerce Certificate -
Coursera
Skills
- Excellent customer service from 10 years of experience
- Ability to work in fast-paced team oriented environments
- Understands how to use performance analysis to improve KPI metrics
- Ability to convert and generate sales by demonstrating product value and solutions tailored to the customer's needs
- Use upselling strategies to provide excellent service to customers
- Goal-Oriented
Timeline
Wireless Sales Pro
Premium Wireless
08.2023 - Current
Electronics Sales Associate
Walmart
06.2016 - 01.2023
Waiter
The Granary, Fearrington Village Chapel Hill
06.2014 - 04.2016
Social Media Marketing Certificate -
Central Carolina Community College
Google Digital Marketing & E-commerce Certificate -
Coursera
Associates in Arts -
Central Carolina Community College
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