Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaron Beard

Ruskin,FL

Summary

I am a very out going individual with great customer service skills able to get along with anyone. I am an individual who loves hard work, challenges, and adventures . I have many years as a team player and leader. If given the opportunity I believe I would be a great asset and bring very positive experience to the team.

Overview

7
7
years of professional experience

Work History

Owner/Operator

Raving Racing LLC
Ruskin, FL
02.2018 - Current
  • Worked directly with customers to assess damage and
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Transported cars, trucks, motorcycles and powersports to and from locations.
  • Resolved maintenance and repair issues for vehicles and equipment.
  • Inspected vehicles and checked gas, oil and water levels prior to departure.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Obtained customer signatures to complete and process paperwork.

Assistant Service Manager

Gettel Hyundai Of Lakewood
Bradenton, FL
02.2020 - 02.2021
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Met with customers to discuss service needs and offer available solutions.
  • Followed up with customers during and after installations to verify satisfaction.
  • Inspected rental equipment before and after rentals, marking changes in conditions and charging customers when necessary.
  • Set and administered department budgets for expenditures, materials and labor.
  • Guided techs on automotive repair, tool usage and equipment operation.
  • Developed written plans and obtained customer consent to proceed.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.

Service Advisor/Salesman

Ferman Chevrolet
Tampa, FL
03.2016 - 01.2018
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Developed estimates by costing materials, supplies and labor.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Security Officer

Kona Metro
Kona , HI
2014 - 2016
  • Monitored and authorized entrance and departure of employees and visitors.
  • Performed surveillance of suspects using binoculars, cameras and camcorders.
  • Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
  • Denied entrance to the building to unauthorized persons.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Inspected equipment, structures and materials to identify the cause of errors and defects.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Secured all doors in the office and main building after hours.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Monitored and reported suspicious activities to local authorities.
  • Maintained accurate and detailed logs of all events that occurred during each shift.

General Manager

Pennay's At River Run
Ketchum, ID
2010 - 2014
  • Hired and trained 5 of staff.
  • Cultivated and strengthened lasting client relationships.
  • Delivered customized and effective solutions to clients that met unique demands.
  • Maintained project quality with a hands-on management style.
  • Front desk, cashier, credit  debit machine sales and service.
  • Basic maintenance of all buildings interior and exterior.
  • Airport shuttle runs 
  • Adventure tours with groups to fish, bike, snowmobile , ski, hike and camp. 
  • Generated and developed leads to acquire new clients.

Convention Services Manager

Sinclair Oil Corporation
Sun Valley, ID
2006 - 2010
  • Supported Chief Operating Officer with daily operational functions.
  • Daily Layouts of organizations , events, and weddings up to 4,500 people.
  • Profit and loss statements with weekly inventory checks.
  • Schedules of staff up too 35 individuals. 
  • Oversee up to 74 different venue rooms and 13 resort building at one time.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Responded to customer requests via telephone and email.

Service Manager

Rob Green Buick Gmc
Twin Falls, ID
2004 - 2006
  • Met with customers to discuss service needs and offer available solutions.
  • Met with key customers to discuss their service needs and develop effective and practical solutions. 
  • Developed written plans and obtained customer consent to proceed.
  • Oversaw up to 10  projects at a time without sacrificing standards.
  • Worked with support teams to resolve issues with product, service or accounting areas.

Hot Shot Firefighter

Greyback Forestry
John Day, OR
2002 - 2004
  • Patrolled burnt areas after fires to locate and eliminate hot spots that may restart fires.
  • Maintained contact with fire dispatchers in order to notify them of the need for additional firefighters and supplies, or to detail any difficulties encountered.
  • Cut and cleared brush, as well as dug trenches to create fire lines using axes, chainsaws or shovels.
  • Interpreted topographical maps and GPS, clinometer and ceptometer readings.
  • Sheared off limbs using various type of power equipment, including chainsaws.
  • Completed controlled burns to promote back burns.
  • Chopped down trees that were diseased or had been affected by storms.
  • Incorporated safety procedures into every shift so that all workers were protected from accidents.
  • Established water supplies, connected hoses, and directed water onto fires.

Infantryman Medic

U.S. Army
Clarksville, TN
02.1997 - 2001
  • Led fire teams during battle drills and training exercises.
  • Patrolled designated areas and evaluated terrain.
  • Taught personnel how to mitigate hazards and properly use personal protective equipment.
  • Established and commanded field communication operations.
  • Planned and briefed personnel on missions.
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Identified and resolved equipment shortages.

Education

Associate of Arts - General

Austin Peay State University
Clarksville, TN
2000

High School Diploma - undefined

Filer High School
Filer, ID
1997

Skills

  • Staff management
  • Superior customer service
  • Safety and security
  • Crime prevention
  • Communications
  • Relationship building and management
  • Transportation Specialist

Timeline

Assistant Service Manager

Gettel Hyundai Of Lakewood
02.2020 - 02.2021

Owner/Operator

Raving Racing LLC
02.2018 - Current

Service Advisor/Salesman

Ferman Chevrolet
03.2016 - 01.2018

Infantryman Medic

U.S. Army
02.1997 - 2001

Security Officer

Kona Metro
2014 - 2016

General Manager

Pennay's At River Run
2010 - 2014

Convention Services Manager

Sinclair Oil Corporation
2006 - 2010

Service Manager

Rob Green Buick Gmc
2004 - 2006

Hot Shot Firefighter

Greyback Forestry
2002 - 2004

Associate of Arts - General

Austin Peay State University

High School Diploma - undefined

Filer High School

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