Seasoned DOT Fleet Maintenance Manager with a proven track record at Equipment Share, adept at overseeing large-scale operations and enhancing compliance across 180+ locations. Excelled in vendor management and preventive maintenance planning, boosting efficiency and reducing costs. Skilled in team leadership and employee development, ensuring top-notch service and performance standards.
Overview
16
16
years of professional experience
Work History
DOT Fleet Maintenance Manager
Equipment Share
Columbia, MO
04.2022 - Current
Manage a fleet of over 8000 trucks for DOT compliance and on time PM service
Oversee both internal and external techs for PMs and repairs on trucks
Setup SOPs covering the DOT regulations and company expectations
Work with over 180 locations to keep the company’s fleet fully serviced and inspected
Handle audits from Federal DOT and California DOT
Setup national accounts for service and parts discounts
Approved any new vendors to be set up
Built an internal tech pilot program for inspections and repairs
Started a training program to grow the internal qualified techs under DOT regulations
Approved all qualified techs and maintained all of the techs records for training and experience
Worked on simple budgets to keep the department's cost under control
Mobile Tech Manager
Dickinson Fleet
Atlanta, GA
11.2021 - 04.2022
Managed 22 techs in daily duties
Addressed and resolved service and performance problems encountered by customers
Monitored industry to follow trends and identify opportunities for teams to improve customer experiences and increase revenue
Inventory audits once a year
Monitored performance of each team member, checking skills and compliance against company's standards
Managed business operations, working closely with senior management to develop KPIs, build operating dashboards, and monitor performance
Managed employees, scheduled shifts, determined and provided training needs, and conducted performance reviews
Coordinated and supervised activities of team members to consistently meet customers needs
Director of Service
Ahern Rentals
Las Vegas, NV
01.2017 - 11.2021
Inspected work areas to check cleanliness and identify any maintenance requirements
Overseen 15 locations in 5 states
Addressed and resolved service and performance problems encountered by customers
Monitored industry to follow trends and identify opportunities for teams to improve customer experiences and increase revenue
Recruited and trained more than 70 team members over 4 years, teaching each about company policies, customer service standards, and best ways to exceed expectations
Monitored performance of each team member, checking skills and compliance against company's standards
Shop Manager
United Rentals
Lawernceville, GA
10.2014 - 12.2016
Interviewed applicants for employment, made hiring decisions, and trained new staff in job functions
Open and closed store and set up shop for each day's operation
Managed business operations, working closely with senior management to develop KPIs, build operating dashboards, and monitor performance
Managed daily operations of shop establishment and monitored activities to verify compliance with SOPs and safety regulations
Managed employees, scheduled shifts, determined and provided training needs, and conducted performance reviews
Coordinated and supervised activities of team members to consistently meet customers needs
Field Service Technician
Toyota Forklift of Atlanta
Lawrenceville, GA
04.2012 - 09.2014
Analyzed customers' problems to diagnose faults and implement corrective measures
Consulted with customers to understand current needs and advise on strategies for improving long-term equipment performance
Prioritized work based on the critical nature of customers concerns and location groupings for maximum efficiency and service standards
Kept professional personal appearance and tidy vehicle to uphold company reputation
Inspected, maintained, and repaired forklifts equipment at customer sites across Georgia
Read maps, manufacturer documentation, and work orders to complete high-quality work
Documented maintenance and repair activities and maintained files
Developed preventive maintenance schedules and procedures
Crane Technician
Ace crane
Lawrenceville, GA
09.2011 - 03.2012
Proactively identified defective parts and crane malfunction during pre-inspection performed troubleshooting and identifying malfunctions and defects
Checked oils, greased machine, and checked air pressure in tires and fuel for all equipment operated
Safely operated crane controls to regulate speed and to direct the crane to destination
Used proper hoisting attachments and ensured that loads were secured adequately before hosting
Ensured that crane speed and direction, as well as hoist movement, complied with instructions and safe work practices
Maintained an open and clear communication style to avoid major safety errors and construction delays
Inspected and adjusted crane mechanisms or lifting accessories to prevent malfunctions or damage
Inspected cables and grappling devices for wear and installed or replaced cables, as needed
Checked the wear on cables and grappling devices, replacing the worn cables
Field Technician
Ahern Rentals
Kennesaw, GA
11.2008 - 08.2011
Assisted with calculations, operations, maintenance, and inspection of equipment on-site
Reviewed and interpreted maintenance records and work orders to verify requirements
Coordinated preventive maintenance schedules and updated timelines according to available resources