Aaron Bendelewski
Chardon
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers and hotel patrons alike. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Server
Flagship Cocktails and Eatery
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Front Desk Associate
Riley Hotel Group
05.2024 - Current
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
- Utilized hotel management software for data entry and reporting purposes.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Shift Supervisor
STARBUCKS COFFEE COMPANY
06.2020 - 08.2023
- Established procedures for handling defective items to reduce waste.
- Conducted regular inventory checks to maintain stock levels.
- Developed training programs for new employees to enhance skills.
- Trained staff on customer service best practices for improved interactions.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
Barista
STARBUCKS COFFEE COMPANY
06.2019 - 06.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Education
High School Diploma -
Geneva High School
Geneva, OH06-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Flagship Cocktails and Eatery
11.2024 - Current
Front Desk Associate
Riley Hotel Group
05.2024 - Current
Shift Supervisor
STARBUCKS COFFEE COMPANY
06.2020 - 08.2023
Barista
STARBUCKS COFFEE COMPANY
06.2019 - 06.2020
High School Diploma -
Geneva High School
Similar Profiles
Elizabeth GreenElizabeth Green
General Manager at Giorgio's Cocktails and EateryGeneral Manager at Giorgio's Cocktails and Eatery
Parker BergumParker Bergum
Line Cook at The Social Kitchen & CocktailsLine Cook at The Social Kitchen & Cocktails
Katherine WongKatherine Wong
Server at Twelve Kitchen and CocktailsServer at Twelve Kitchen and Cocktails