Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aaron Berger

Deltona,FL

Summary

Dynamic and results-driven professional with extensive experience in transportation management and customer relations. As a former Safety Director at Bonus Transportation, I implemented safety training programs that significantly reduced accident rates. Proven expertise in operations management and strong communication skills fostered business growth and enhanced client satisfaction.

Safety professional with strong background in regulatory compliance, risk assessment, and incident investigation. Known for fostering team collaboration and adapting to changing needs, ensuring workplace safety and operational efficiency. Highly skilled in developing safety protocols, conducting training programs, and implementing corrective actions. Dependable and results-driven, consistently enhancing safety standards and reducing hazards.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Safety Director

Bonus Transportation
03.2024 - Current
  • Mentored drivers on proper techniques for hazard identification, risk assessment, and incident reporting procedures.
  • Streamlined communication channels between departments for reporting potential hazards or unsafe conditions, enabling prompt action and resolution.
  • Provided guidance to department supervisors regarding best practices for maintaining safe work environments tailored to their specific needs.
  • Helped to build culture of safety focused on reducing incidents and eliminating hazards.
  • Enhanced employee awareness on safety practices through regular workshops, presentations, and demonstrations.
  • Reduced accident rates by ensuring strict adherence to safety regulations and guidelines.
  • Trained and certified 60 employees in assessment procedures and safety behaviors.
  • Implemented risk assessment protocols for facility inspections, resulting in the identification of potential hazards before they became incidents.
  • Promoted a continuous improvement mindset among employees when it comes to workplace safety, fostering an atmosphere of open dialogue about potential issues or concerns.
  • Spearheaded incident prevention initiatives by proactively addressing identified areas of concern within the workplace environment.
  • Served as a liaison between employees and management on matters related to workplace safety, fostering an environment of trust and mutual understanding.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.

Trucking Dispatcher

Bonus Transportation
05.2018 - Current
  • Processed paperwork accurately and efficiently to maintain compliance with industry regulations and standards.
  • Improved dispatcher productivity by implementing standardized procedures for handling common scenarios encountered on the job.
  • Contributed to the development of contingency plans in case of unexpected delays or disruptions affecting deliveries.
  • Managed driver assignments, ensuring optimal use of resources while balancing workload and driver safety concerns.
  • Reduced operational costs through effective resource allocation and load planning.
  • Coordinated emergency response efforts during incidents or accidents involving company vehicles for swift resolution.
  • Streamlined communication between drivers, customers, and management to ensure timely deliveries.
  • Maintained open lines of communication between drivers, warehouse staff, and customers to ensure seamless coordination throughout the shipping process.
  • Oversaw and enforced compliance with all safety regulations and DOT regulations.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Answered phone calls and responded to customer emails.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.
  • Provided customers with information on products and services.
  • Utilized customer feedback to improve customer service.

Over the Road Truck Driver

Bonus Transportation
03.2009 - Current
  • Ensured timely deliveries by maintaining consistent communication with dispatchers and customers.
  • Maintained clean driving records by consistently obeying traffic laws, staying alert at all times, and prioritizing safe driving practices throughout every trip.
  • Demonstrated professionalism with accurate logbook entries, meeting all reporting requirements for hours of service and equipment conditions.
  • Facilitated successful deliveries under challenging weather conditions using defensive driving skills honed over years of experience navigating diverse terrains nationwide.
  • Managed paperwork accurately and efficiently, including bills of lading, driver manifests, and expense reports.
  • Enhanced company''s public image by maintaining a clean and professional appearance both personally and with equipment while on the job.

Commercial Driver Trainer

CR England - Global Transportation
11.2007 - 03.2009
  • Conducted regular evaluations and assessments for continuous improvement in driver performance.
  • Maintained up-to-date knowledge of industry regulations and best practices, incorporating them into training materials as appropriate.
  • Enhanced overall fleet efficiency by providing ongoing support and mentorship to new commercial drivers.
  • Increased trainee pass rates on licensing exams through effective coaching and targeted instruction.
  • Improved safety records by implementing comprehensive training programs for commercial drivers.
  • Provided constructive feedback to trainees throughout the learning process, supporting their professional growth and development as commercial drivers.
  • Reduced accident rates within the company through rigorous focus on safe driving practices during training sessions.
  • Built strong rapport with trainees, establishing trust and promoting a positive learning experience during driver training programs.
  • Streamlined the onboarding process for new hires by developing and implementing a comprehensive orientation program, familiarizing them with company culture and expectations.
  • Contributed to the overall success of the company by consistently striving for excellence in all aspects of driver training, resulting in a highly skilled and safe fleet of commercial drivers.
  • Taught drivers how to drive, shift and back up trucks.
  • Evaluated performance of assigned personnel and provided corrective actions of trainees during simulator training.

Delivery Driver

MBM Corporation
11.2006 - 11.2007
  • Delivered packages and products to restaurant locations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.

Tow Truck Company Owner

A & M Towing
01.1997 - 04.2006
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed day-to-day business operations.
  • Developed long-term relationships with key clients, vendors and service providers.
  • Managed 6 employees by supervising daily tasks.
  • Maintained all equipment

Education

GED -

State of Florida
Orlando, FL
09-1992

Skills

  • Customer relations
  • Personnel management
  • Small business operations
  • Business development
  • Business growth
  • Policy and procedure implementation
  • Operations management
  • Accident investigation
  • Safety training
  • Incident management
  • Safety and compliance inspections
  • Safety policies
  • Strong communication skills
  • Regulatory compliance
  • Geographical awareness
  • Effective decision making
  • Load management proficiency
  • Advanced problem solving
  • Transportation management systems
  • Self-motivation and discipline
  • Accident prevention strategies
  • Load securing proficiency
  • Vehicle inspection
  • Time management mastery
  • Load securement procedures
  • Driving safety expertise
  • Commercial vehicle operation
  • Planning routes
  • DOT requirements

Certification

  • Licensed Truck Driver- CDL with Double and Triples endorsement - 27+ years

Timeline

Safety Director

Bonus Transportation
03.2024 - Current

Trucking Dispatcher

Bonus Transportation
05.2018 - Current

Over the Road Truck Driver

Bonus Transportation
03.2009 - Current

Commercial Driver Trainer

CR England - Global Transportation
11.2007 - 03.2009

Delivery Driver

MBM Corporation
11.2006 - 11.2007

Tow Truck Company Owner

A & M Towing
01.1997 - 04.2006

GED -

State of Florida

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