Aaron Bethel
Fort Belvoir,VA
Summary
Skilled employee known for making best decisions regarding appropriate solutions. Committed Crew Leader delivering quality service and maintaining high levels of satisfaction.
Overview
4
4
years of professional experience
Work History
Crew Leader
McDonald's
06.2022 - 02.2024
- Established positive relationships with customers and colleagues through high standards of customer service.
- Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
- Closely monitored project budgets, identifying cost-saving opportunities where possible without compromising on quality or safety standards.
- Monitored team members to verify work quality and address concerns.
- Provided expert guidance and support to crew members when faced with complex challenges or difficult decisions, fostering a solutions-oriented approach in the workplace.
- Cleaned and maintained tools and equipment in the Kitchen.
Head Waiter
AW Dang
01.2020 - 07.2021
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
- Increased sales significantly by building connections with customers.
- Mentored new hires, providing comprehensive training on company policies, procedures, and service standards.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Associate of Arts - Liberal Arts And General Studies And Communication
St. Philip's College
San Antonio, TX05.2025
High School Diploma -
Samuel Clemens High School
Schertz, TX05.2022
Skills
- Rational Decision-Making
- Crew Coordination
- Teamwork and Collaboration
- Attention to Detail
- Team Management
- Customer Service
Timeline
Crew Leader
McDonald's
06.2022 - 02.2024
Head Waiter
AW Dang
01.2020 - 07.2021
Associate of Arts - Liberal Arts And General Studies And Communication
St. Philip's College
High School Diploma -
Samuel Clemens High School