Summary
Overview
Work History
Education
Skills
Social Wellness Involvement
Timeline
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Aaron Blasdel

Seattle,WA

Summary

Client-focused professional who works well in a collaborative environment, yet thrives on personal achievements. Demonstrates a high level of ownership and attention to detail. Quick and effective decision making, while maintaining excellent customer service.

Overview

17
17
years of professional experience

Work History

International and Key Accounts Lead

Outdoor Research
Seattle, WA
02.2022 - Current
  • Manage order book for International Distributors and Key Accounts. Order entry, splitting, and revisions.
  • Manage and communicate direct shipping schedules and documents for distributors.
  • Assist in data analysis.
  • Facilitate interdepartmental communication between Planning and Distributors.

Dealer Services Specialist

Outdoor Research
Seattle, WA
11.2019 - 02.2022
  • Handle inquiries about products, orders, and returns.
  • Maintain and update order book, resolve discrepancies in orders and billing.
  • Assist in data analysis.
  • Support Sales Manager and territory Sales Reps through regular maintenance of accounts as well as proactive and regular review of open orders and exception reports.
  • Promoted to managing key account within year in position.

Assistant Store Manager

Outdoor Research - Seattle Store
Seattle, WA
02.2019 - 11.2019

Key Accomplishment:

  • Effectively motivate staff productivity and communicate goals.
  • Oversee new hire training.
  • Lead team in planning, implementation and execution of merchandising and sales initiatives.
  • Manage day to day operations of retail store.
  • Efficiently and accurately receive purchase orders and shipments in POS system.
  • Utilize daily register to account for daily sales.

Customer Account Manager

Backcountry.com
Portland, OR
06.2017 - 02.2019

Key Accomplishment:

  • Built book of business of 3,000 customer accounts within 6 months, 2 months ahead of schedule.
  • Address customer questions and concerns regarding products, prices and shipping concerns.
  • Deliver exceptional account service to strengthen customer loyalty.
  • Make 60 outbound calls/day.
  • Recommend best outdoor gear and apparel to customers based on their needs and interests, resulting in increased sales and average order value.
  • Manage book of business utilizing Sugar CRM software.

Client Specialist

J. Crew
Bloomington, MN
07.2007 - 02.2017

Key Accomplishment:

  • Successfully built and managed personal client base with results of exceeding individual sales goal of $1,000,000/year for 5 consecutive years working with average price per unit of $55.
  • Consistently met and exceeded store's key performance indicators (KPI), goal for units per transaction (UPT) and average dollars per sale (ADS).
  • Drove traffic and sales through new client acquisition, client outreach, and appointment/event-based shopping experiences.
  • Used telephone and email communication to increase store revenue.
  • Personalized shopping experience designed around individual's style and needs.
  • Communicated current fashion trends and extensive product knowledge.
  • Cross-channel sales: in-store, direct sales, and send sales.
  • Maintained organized client books
  • Communicated customer product feedback with supervisors.
  • Implemented and achieved individual sales goals generating increase in store's sales.
  • Improved store UPT, ADS, and conversion rates through personalized customer service.
  • Leveraged team members to provide highest level of customer service.
  • Consistent store leader for new credit account applications.

Part-Time Representative

Mutual Of Omaha
Bloomington, MN
06.2016 - 09.2016

Key Accomplishment:

  • Obtained MN Life and Health Insurance License while working full-time at J.Crew
  • Conducted 6-8 sales meetings per week with prospective clients to learn about their financial needs and to discuss any existing coverage, and presented recommendations to clients.

Sales Associate

J.Crew
10.2006 - 07.2007

Key Accomplishment:

  • Men's apparel business owner - tracked trends in store's men's business and trained coworkers on effective men's selling strategies.
  • PT seasonal to FT sales in 3 months.
  • Promoted to Client Specialist in 6 months.

Education

Bachelor of Science - Religious Studies and Education/Camp Ministry

Grace University
Omaha
2005

Skills

  • SAP and Dynamics365 ERP Software Systems
  • Customer relationship development
  • Seasonal database management
  • International sales support
  • Sharp and creative problem solver
  • Detail oriented
  • Effective communicator
  • Microsoft Excel
  • CRM and POS software systems
  • Quality Service
  • Customer Loyalty

Social Wellness Involvement

RYT 200 - Yoga Instructor - 04/2017 - 2019 Twin Cities Gay Men's Chorus - 2010-2012

Timeline

International and Key Accounts Lead

Outdoor Research
02.2022 - Current

Dealer Services Specialist

Outdoor Research
11.2019 - 02.2022

Assistant Store Manager

Outdoor Research - Seattle Store
02.2019 - 11.2019

Customer Account Manager

Backcountry.com
06.2017 - 02.2019

Part-Time Representative

Mutual Of Omaha
06.2016 - 09.2016

Client Specialist

J. Crew
07.2007 - 02.2017

Sales Associate

J.Crew
10.2006 - 07.2007

Bachelor of Science - Religious Studies and Education/Camp Ministry

Grace University
Aaron Blasdel