Aaron Bobrofsky
Lansing,MI
Summary
Criminal justice graduate with hospital security experience focused on incident investigation, documentation, and customer interaction. Skilled in gathering accurate information, preparing detailed reports, and applying policy guidelines in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Sparrow Hospital
12.2024 - Current
- Investigated and documented incidents involving patients, visitors, and staff, ensuring accurate and complete reporting.
- Interviewed involved parties and witnesses to collect statements and relevant details.
- Prepared detailed written reports used for internal review, compliance, and follow-up.
- Communicated professionally with individuals during stressful or emotionally changed situations.
Cashier/ Host/ To- Go Specialist
Buffalo Wild Wings
09.2024 - 11.2024
- Greeted and seated guests, managed takeout orders, and processed payments.
- Handled customer questions and complaints with professionalism.
- Collaborated with kitchen staff to ensure order accuracy and efficiency.
Cashier/ Garden Associate
Home Depot
05.2022 - 09.2024
- Assisted customers in-store and in the outdoor garden department.
- Processed transactions and returns at front-end registers.
- Left after school-related leave; eligible for rehire.
Patient Transport Technician
Sparrow Hospital
01.2021 - 08.2022
- Transported patients between departments while ensuring comfort and safety during the transport.
- Gained communication and professionalism in a medical setting.
Education
Bachelor of Arts - Criminal Justice
Ferris State University
Big Rapids, MI05.2025
Associate of Arts - Criminal Justice
Lansing Community College
Lansing, MI04.2022
High School - undefined
Bath High School
Bath, MI05.2020
Skills
- Incident investigation & documentation
- Report writing & record accuracy
- De-escalation & conflict resolution
- Professional verbal communication
- Decision-making under pressure
- Policy & procedure compliance
- Customer service in regulated environments
- Information gathering & Interviewing
- Documentation accuracy
- Confidential information handling
- Time management
Certification
- CPR and AED Certified
- Nonviolent Crisis Intervention (NCI) Certified
- Police Explorer Program and Job Shadows
Timeline
Security Officer
Sparrow Hospital
12.2024 - Current
Cashier/ Host/ To- Go Specialist
Buffalo Wild Wings
09.2024 - 11.2024
Cashier/ Garden Associate
Home Depot
05.2022 - 09.2024
Patient Transport Technician
Sparrow Hospital
01.2021 - 08.2022
Associate of Arts - Criminal Justice
Lansing Community College
High School - undefined
Bath High School
Bachelor of Arts - Criminal Justice
Ferris State University