Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Aaron Boudreaux

Morgan City,United States

Summary

Knowledgeable with proven track record in leading shifts and managing team dynamics. Successfully coordinated daily operations and ensured smooth transitions between shifts. Demonstrated strong leadership and problem-solving skills to maintain high productivity and morale. Experienced with supervising team activities, ensuring operational efficiency and smooth shift transitions. Utilizes strong communication and organizational skills to maintain high-performing team environment. Track record of effective problem-solving and conflict resolution, ensuring consistent quality and productivity. Professional shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering productive and positive workplace.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Lead/Assistant Manager

SUBWAY®Restaurants
08.2024 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Library Volunteer

St Mary Parish Library
01.2021 - Current
  • Maintained clean, safe library environments for optimized customer comfort.
  • Contributed to a well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
  • Performed basic book reshelving and obtained items from book drop.
  • Conducted circulation and shelving duties, maintaining orderly, organized displays.
  • Greeted visitors, answered questions, and made book recommendations across subjects and genres.
  • Maintained an orderly and attractive environment by performing regular cleaning duties, such as dusting shelves and straightening materials.
  • Located books, magazines and other materials quickly according to patron requests.
  • Supported community outreach efforts by assisting in the planning and execution of library events and programs.
  • Processed new library collections, accurately cataloging and indexing materials.
  • Shelved books by subject according to Dewey Decimal System.

Sandwich Artist

SUBWAY®Restaurants
02.2024 - 08.2024
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Prepared and served hot and cold sandwiches based on customer preferences.

Education

Bachelor of Science - Culinary Arts W/ Minor in Business Admin

Nicholls State University
Thibodaux, LA
01-2028

High School Diploma -

Morgan City High School
Morgan City, LA
01-2024

Skills

  • Customer service expertise
  • Employee onboarding and training
  • Guest service
  • Team motivation
  • Conflict resolution
  • Workplace safety
  • Staff supervision
  • Sales proficiency
  • Rules enforcement
  • Staff motivation
  • Staff development
  • Industry expertise
  • Coaching and mentoring
  • Crew coordination
  • Employee training
  • Customer service focus
  • Team collaboration and leadership

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 10 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Certification

  • Food Manager License

Timeline

Shift Lead/Assistant Manager

SUBWAY®Restaurants
08.2024 - Current

Sandwich Artist

SUBWAY®Restaurants
02.2024 - 08.2024

Library Volunteer

St Mary Parish Library
01.2021 - Current

Bachelor of Science - Culinary Arts W/ Minor in Business Admin

Nicholls State University

High School Diploma -

Morgan City High School