Aaron Bowman

Responsible for the planning and execution of incoming freight deliveries, as well as, daily team, operational, and sales management. Created effective schedules through productivity and performance management to support workflow execution. Monitored inventory accuracy through reporting shipping errors and damaged goods. Ensured that stockroom, safety, and training standards were in compliance. Maintained the Gourmet department to validate all perishable product was cycled and displayed in accordance to expiration and visual guidelines.

• Top performing store in the district in sales, labor, and loyalty metrics for three consecutive years.
• Provided consistent on-site support for other stores in the district to refine freight processing standards and operational procedures.
• Implemented new strategies to consistently meet goals through building team engagement and workflow productivity.

Overall supervision of multi-crew mobilization and monitoring each crew's work pace and efficiency. Coordination of essential resources required for the execution of each project. Maintained a database of financial report data to identify trends in profitable gains and losses across multiple ongoing projects. Responsible for the recruitment and onboarding of both permanent and temporary employees through networking and personnel agencies. Creation of advanced timeline schedules to meet specific project goals and deadlines.

• Improved installation processes by streamlining coordination efforts and enhancing communication among team members.
• Developed strong relationships with vendors, securing competitive pricing on materials and improving overall project profitability.
• Worked closely with the CEO to develop operational and efficiency solutions to provide assistance to other departments within the company.

Managed daily store sales, operational, and customer service initiatives through effective delegation. Mentoring and coaching of all keyholders and associates through behavioral and performance based observations to improve overall store performance in key metrics, increase total profit contribution, and positively impact team dynamics. Promptly reacted to new company directives, ensuring the execution was to company standard. Ensured all team members were properly trained and held accountable for their performance.

• Top-ranked store team and leader in the district and/or region for sales, profit, and loyalty acquisition on a consistent basis during my tenure.
• Created and rolled out a region-wide recognition and training program to ensure that ongoing associate development remained a priority within stores.
• Improved store 4067's overall company performance ranking from 3000 to 1100 in only 4 months.
• Improved store 3086's overall company performance ranking from 3500 to 24 by end of the year.
• Worked closely with District Leader and Corporate Executives on strategic planning initiatives and implemented action plans across multiple stores and districts.

Responsible for the hiring and training of all front of house staff and provided feedback based on observations to improve the overall experience of our guests. Provided exceptional customer service by addressing inquiries and resolving complaints promptly. Adapted quickly to high-pressure situations, ensuring consistent quality of service during peak hours. Monitored inventory levels to minimize waste. Created schedules for the FOH employees to guarantee proper coverage when needed.

• Successfully managed all daily front-of-house operations to ensure smooth service flow.
• Created new permanent and seasonal menu items to increase foot traffic and awareness to the business.
• Seamlessly transitioned between FOH and BOH management positions by fostering a culture of teamwork among all staff members.