Dynamic hospitality professional with a strong background at Glory Days Grill, excelling in customer service and budget management. Proven track record in enhancing team performance through effective mentoring and cross-training. Skilled in resolving guest concerns swiftly, fostering exceptional guest relations, and implementing sales strategies to drive business growth.
Served and took care of guests at my bar while making sure customers were happy and maintained a clean, safe, work environment. Handled cash/card transactions as well as made sure all employees had drinks made for their guests in a timely manner.