Aaron Brininstool
Battle Creek,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Table Games Dealer
Firekeepers Casino
Battle Creek, MI
07.2019 - 10.2023
- Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
- Collected losing bets and paid out winnings promptly and accurately.
- Demonstrated proper shuffling techniques for each game dealt.
- Assisted new players with understanding game rules and procedures.
- Monitored patrons for signs of cheating or disruptive behavior.
- Communicated effectively with other members of the table games staff team.
- Fostered an entertaining environment by engaging guests in conversation.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
- Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
Pizza Maker
Jets Pizza
Battle Creek, MI
07.2018 - 07.2019
- Assisted customers with questions or complaints regarding their orders.
- Loaded delivery vehicle with orders and ensured accuracy of order items.
- Provided courteous customer service by addressing customer concerns promptly and professionally.
- Verified accuracy of orders prior to leaving for deliveries utilizing checklist procedure.
- Answered phone calls from customers placing takeout orders.
- Maintained positive relationships with customers to promote further business opportunities.
- Prepared pizzas according to customer specifications.
- Greeted customers upon arrival, took orders and provided product knowledge.
Store Clerk
Meijer
Battle Creek, MI
06.2013 - 04.2018
Store Clrek
Meijer
Battle Creek, MI
06.2013 - 04.2018
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Organized store shelves according to product type and size.
- Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
- Stocked shelves with incoming shipments of products from vendors or suppliers.
- Conducted daily audits of the sales floor and backroom areas for cleanliness and organization.
- Created displays to promote special offers or seasonal products.
- Operated cash register in accordance with company policies and procedures.
- Resolved customer complaints in a timely manner to maintain positive relationships with shoppers.
- Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
- Completed weekly tasks such as cleaning counters and floors, dusting shelves, stocking shelves with new merchandise.
Education
GED -
Calhoun Community High School
Battle Creek, MI06-2014
Skills
- Game Management
- Excellent Customer Service
- Stress Tolerance
- Strong Mathematical Skills
- Excellent Communication
- Conflict Mediation
Timeline
Table Games Dealer
Firekeepers Casino
07.2019 - 10.2023
Pizza Maker
Jets Pizza
07.2018 - 07.2019
Store Clerk
Meijer
06.2013 - 04.2018
Store Clrek
Meijer
06.2013 - 04.2018
GED -
Calhoun Community High School