Aaron Brown

• Managed Facebook, Instagram and Twitter content to keep brand messages consistent.
• Created engaging content to keep social media channels updated and on brand.
• Maintained company's online social presence and created branded communications for social media campaigns.
• Identified opportunities and scheduled daily posts promoting company brand, events and special offers.
• Encouraged audience engagement and shared information about product launches and current promotions.
• Reported social media performances and engaged with digital communities to build positive regard for company.

• Utilized clear communication and interpersonal skills to build relationships with citizens.
• Built excellent rapport and working relationship with community to build trust and improve upon communication.
• Responded to emergency calls to provide assistance to citizens in need with assistance of EMT and Paramedic.
• Recorded facts to prepare reports documenting incidents and activities.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Ability to lead larger groups of explorers and ensure their safety.

• Increased customer engagement through social media.
• Monitored online presence of company's brand to engage with users and strengthen customer relationships.
• Developed marketing content such as blogs, promotional materials, and advertisements for social media.
• Developed and managed content calendars for each platform to establish timely and relevant posts.

Customer Support: Assess and respond to all customer emails promptly and professionally, demonstrating a high level of customer service and ensuring customer satisfaction.

Website Maintenance: Update product information regularly to keep our website accurate and up-to-date. Upload new products to the website, ensuring they are properly displayed for purchase.

Business Owner Support: Assist the business owner with various tasks to help streamline operations. Includes administrative duties, scheduling, and providing general support as needed, hiring employees, and creating their schedules.

Collaboration: Collaborate effectively with cross-functional teams, such as marketing and sales, to ensure consistent messaging and optimal customer experience.

Continuous Improvement: Proactively identify areas for improvement in customer support processes, website functionality, and operational efficiency. Recommend and implement solutions to enhance overall performance.

• Created and formatted internal documents using Microsoft Office Suite, including reports, memos, and presentations.
• Developed and maintained standardized templates for company-wide use, ensuring consistency and professionalism.
• Collaborated with various departments to gather information and requirements for document creation.
• Conducted thorough quality checks to ensure accuracy and adherence to established guidelines.
• Streamlined document workflows, resulting in improved efficiency and reduced turnaround time.
• Trained employees on proper document creation and formatting techniques.
• Interview Scheduler.
• Scheduled and coordinated interviews between candidates and hiring managers.
• Managed interview calendars and ensured timely communication with all parties involved.
• Utilized Microsoft Outlook and calendar management tools to organize interview schedules.
• Confirmed interview details with candidates, providing necessary information and addressing inquiries.
• Coordinated interview logistics, including room bookings and interview panel availability.
Maintained a database of interview feedback and candidate evaluations for future reference.