Aaron Brown
Shreveport,LA
Summary
Talented Human Resources Coordinator supports employee-facing functions of human resource department. Expert in building relationships with employees to support corporate culture and determine needed training resources. Handles complex employee needs and builds quality workforces.
Overview
38
38
years of professional experience
Work History
HR Coordinator
Ochsner LSU Health
Shreveport, LA
01.2014 - Current
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
- Resolved employee relations issues through effective communication and problem solving techniques.
- Managed communication regarding employee orientation and open enrollment for benefits.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Provided administrative support for HR projects and initiatives.
- Supported diversity and inclusion initiatives, promoting a respectful workplace culture.
HR Manager
LSU Health Science Center
Shreveport, LA
05.2004 - 01.2014
- Developed and implemented HR strategies to improve employee engagement and retention.
- Conducted recruitment process for new hires, including job postings, interviews and background checks.
- Managed performance reviews, disciplinary actions and salary negotiations.
- Assisted in the development of policies related to human resources management.
- Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
- Analyzed employee surveys to identify areas of improvement in workforce productivity.
- Collaborated with other departments to create a positive work environment that promotes collaboration among teams.
- Responded promptly to employee inquiries about policies or procedures.
HR Analyst
LSU Health Science Center
Shreveport, LA
05.1999 - 05.2004
- Analyzed job descriptions, identified skills needed for positions, and created job postings.
- Maintained employee records including onboarding paperwork, performance reviews, terminations and disciplinary actions.
- Monitored changes in labor legislation that could affect HR operations or practices within the organization.
- Collaborated with department heads to create job descriptions that accurately reflect duties performed by staff members.
- Communicated regularly with staff members regarding their rights under applicable employment laws.
- Responded promptly to inquiries from employees concerning benefits packages or workplace issues.
- Supported HR operations with knowledgeable technical troubleshooting and support.
- Programmed customized functions like automated queries and reports to improve functionality.
- Prepared or maintained employment records using human resources management system software.
- Analyzed employment-related data and prepared reports.
Chief Clerk
LSU Health Science Center
Shreveport, LA
06.1997 - 05.1999
- Initiated and maintained filing systems to ensure accurate record keeping.
- Developed strategies to improve efficiency in workflow processes.
- Coordinated meetings between management personnel and staff members as needed.
- Provided technical support to team members regarding office equipment or software applications.
- Resolved customer complaints or inquiries promptly and professionally.
- Maintained databases containing confidential information concerning employee records or accounts payable and receivable data.
- Reviewed incoming correspondence for accuracy prior to distribution.
- Ordered supplies from vendors according to budgetary guidelines.
- Performed general clerical duties such as photocopying, faxing and mailing documents.
- Answered phones in a professional manner while providing excellent customer service.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Supported office clerical functions using word processing and other software, email and office machines.
- Communicated with customers and employees to answer questions or explain information.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Answered telephones, directed calls, and took messages.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Monitored and directed work of lower-level clerks.
Army Serjeant
LA National Guard
Bossier City, LA
07.1989 - 11.1997
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized various software and tools to streamline processes and optimize performance.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Ward Clerk
LSU Health Science Center
Shreveport, LA
02.1994 - 06.1997
- Responsible for greeting visitors, answering phones and providing general information.
- Maintained patient records including medical histories, test results, medication lists and other related information.
- Assisted in the preparation of patient charts prior to doctor visits.
- Provided administrative support to physicians and nursing staff by entering patient data into hospital systems.
- Organized and maintained filing system for medical records and documents.
- Performed clerical duties such as typing, data entry, scanning and filing documents.
- Ensured accuracy of all patient information entered into electronic health record system.
- Monitored inventory of medical supplies to ensure adequate stock levels were maintained at all times.
- Assisted in organizing admissions paperwork for new patients admitted to the facility.
- Managed daily operations of the ward including ensuring that all necessary equipment was available.
- Prepared discharge summaries upon completion of a patient's stay in the facility.
- Provided support during emergency situations by contacting appropriate personnel or departments as needed.
- Completed charts, staffing sheets, and other documentation.
- Collected paperwork for patients, nurses, and physicians.
- Entered current information into records system and printed documents for appointments, files, and patient use.
- Worked in high-volume department to answer telephone calls and route connections to appropriate departments or staff.
- Answered phone calls to provide assistance, information, and medical personnel access.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
- Managed unit call reception and routed calls to correct department.
- Transcribed doctors' orders, including medication and lab test requests.
- Prepared and processed medical forms, documents, and reports, maintaining high accuracy.
- Assisted nursing staff with administrative tasks to support patient care.
- Provided general support and assistance to the healthcare team as needed to facilitate unit operations.
- Maintained a clean and organized front desk and reception area.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
Forklift Operator
Poulan Weed Eater
Shreveport, LA
01.1993 - 07.1993
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Ensured safety procedures were followed when operating forklifts.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Loaded pallets onto trailers for shipment.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
- Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Operated powered industrial trucks in accordance with OSHA regulations.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Adhered strictly to company policies concerning operation of material handling equipment.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Transported material to correct locations and documented inventory changes.
- Checked shipments for damaged or incorrect items.
- Reported safety and quality issues to management.
- Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
- Collaborated with team members to streamline warehouse operations and increase productivity.
- Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
- Followed safe practices to mix and apply chemicals.
Forklift Operator
Brinkmann Grills
Shreveport, LA
07.1992 - 01.1993
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Ensured safety procedures were followed when operating forklifts.
- Loaded pallets onto trailers for shipment.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Transported material to correct locations and documented inventory changes.
- Reported safety and quality issues to management.
- Ensured efficient handling of merchandise and products to maintain inventory accuracy.
- Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
Order Clerk/PLL Clerk
US Army
Leesville, LA
07.1986 - 07.1989
- Monitored inventory levels and placed purchase orders when necessary.
- Maintained a database of supplier contacts for ordering purposes.
- Participated in training sessions on new software systems related to order management.
- Inspected stock items, discarding defective products and reporting damages to supervisors.
- Monitored inventory levels and documented replenishment requirements.
Education
High School Diploma -
North Desoto High School
Stonewall, LA05-1986
Skills
- Interviewing techniques
- Onboarding and Orientation
- Employee Retention
- Workforce Planning
- Benefits Administration
- Networking and relationship building
Affiliations
- I'm the President/Instructor of a local Line Dance group, The SB Steppers, and love to dance and teach dance in my spare time.
- SB Steppers is a Nonprofit that does a lot of community work with various groups both local and nation wide.
- I'm an avid sports fan! Saints, Tigers(both LSU and Grambling), Lakers and Braves are my favs!
Websites
Accomplishments
- Served 3 years in the regular Army and another 8 in the LA National Gaurd.
- Got promoted early in Basic Training for being the outstanding soldier in my company.
- Received the Marksman Badge for hitting 39 out of 40 targets.
Timeline
HR Coordinator
Ochsner LSU Health
01.2014 - Current
HR Manager
LSU Health Science Center
05.2004 - 01.2014
HR Analyst
LSU Health Science Center
05.1999 - 05.2004
Chief Clerk
LSU Health Science Center
06.1997 - 05.1999
Ward Clerk
LSU Health Science Center
02.1994 - 06.1997
Forklift Operator
Poulan Weed Eater
01.1993 - 07.1993
Forklift Operator
Brinkmann Grills
07.1992 - 01.1993
Army Serjeant
LA National Guard
07.1989 - 11.1997
Order Clerk/PLL Clerk
US Army
07.1986 - 07.1989
High School Diploma -
North Desoto High School
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