Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Team Member
Party City
09.2023 - Current
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Worked different stations to provide optimal coverage and meet production goals
Evaluated customer needs and feedback to drive product and service improvements.
Material Handler/Forklift Operator
Briggs & Stratton
06.2021 - 06.2023
Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Unloaded and stacked materials by raising and lowering lifting devices.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Forklift Operator
Pharmavite LLC
07.2019 - 11.2021
Operate stand-up reach forklift
Operate standard sit-down forklift
Move/relocate materials within warehouse
Loading/unloading materials onto or from trucks
Pull work orders of raw materials for production departments
Pull work orders of processed goods and components for packaging department
Fluently operate warehouse handheld CPU
Perform daily safety checks on forklifts.
Receiving Transporter, Shipping Loader
Academy Sports and Outdoors Distribution Center
03.2018 - 07.2020
Load and unload items onto or off pallets, platforms, cars, or lifting devices
Drives forklifts and electric pallet jacks to move cartons, containers, crates and pallets of goods to assigned places
Lifts, stack, and unstack merchandise using equipment with fork extensions
Moves materials and finished containers to processing or dispatch areas
Ensures containers are scanned and stored in the correct area of the Distribution Center so that they may be located easily when processing orders
Loads transport pallets ensuring loads are evenly and securely placed
Keeps a record of daily operations and performs a safety checklist
Required to learn company policies and procedures and safety rules
Ability to raise into heights of up to 35 ft
Maintains flexibility regarding job assignments- works with other departments and works scheduled overtime as needed
Maintains safe and clean working environment by adhering to sanitation policies and procedures.
Customer Service Representative
Carson Solutions
10.2018 - 03.2020
Open and maintain customer accounts by recording account information
Manage large amounts of incoming calls
Prepare product or service reports by collecting and analyzing customer information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Provide accurate, valid, and complete information by using the right methods/tools
Build sustainable relationships of trust through open and interactive communication
Greet customers warmly and ascertain problem or reason for calling.
House Aide
Spectrum Habilitation Services
05.2016 - 03.2019
Maintain a safe and secure environment for all individuals present in the home
Prepare meals on a daily scheduled menu
Assist individuals with daily medications throughout the shift
Check and clean CPAP machines for individuals' safety
Monitor the home throughout the night, checking individuals every 2 hours for safety purposes.
Customer Service Associate
Sam’s Club
10.2014 - 05.2016
Provide excellent customer service to members on daily basis
Assisted members with loading big and bulk items
Maintained a clean parking lot by collecting shopping carts and sweeping trash