Aaron Bufford
Raynham,MA
Summary
Customer Service Cashier known for high productivity and efficient task completion. Skilled in point of sale systems, customer dispute resolution, and inventory management. Excel in communication, problem-solving, and adaptability to ensure positive customer experiences and smooth store operations.
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
14
14
years of professional experience
Work History
Truck Driver
New England lobster
Newburyport , Massachusetts
08.2020 - Current
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Communicated with dispatchers regarding pickup and delivery times.
- Loaded and unloaded cargo using forklifts or other material handling equipment.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
Machine Operator
Ward process
Holliston, Massachusetts
07.2015 - 08.2020
- Set up and operate machine tools to produce precision parts and instruments.
- Monitor the feed and speed of machines during the machining process.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Adjust machine settings to complete tasks accurately.
- Troubleshoot malfunctions in equipment or processes.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Inspect finished workpieces to ensure conformance with specifications.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Load raw materials into machines according to specified measurements.
- Observe machine operations to detect any problems or defects in the finished product.
Crew Leader
Dunkin Donuts & Baskin Robbins
Milford, Massachusetts
01.2011 - 07.2015
- Directed team of 10-15 crew members in daily operations and assigned tasks.
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Trained new hires on job duties, safety protocols, and company policies.
- Ensured compliance with all health and safety regulations.
- Inspected equipment for proper operation before use by crew members.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Maintained accurate records of employee attendance, hours worked, vacation time.
- Performed general maintenance on tools and equipment used by the crew.
- Provided technical support to crew members when operating machinery or equipment.
- Organized inventory of supplies necessary for job completion; ordered additional materials when needed.
- Resolved any disputes among crew members in a professional manner while upholding company policy.
- Responded promptly to customer inquiries concerning services provided by the crew.
- Established and maintained professional working relationships with employees.
- Delegated daily tasks to team members to optimize group productivity.
- Managed multiple employees in various job tasks throughout phases of project completion.
- Settled issues among crew members by addressing problems immediately and mediating disagreements.
- Inspected cleanliness, organization and safety of job sites after every shift.
Education
High School Diploma -
Jeremiah E Burke High-school
Boston, MA06-2004
Skills
- Load security
- Delivery Scheduling
- Safe Driving
- Cargo Handling
- Order Fulfillment
- Merchandise Restocking
- Drawer management
- Guest Services
- Customer Service
- Cash Handling
- Product Merchandising
- Calm Demeanor
- Retail Merchandising
- Cash Management
- Positive and professional
Timeline
Truck Driver
New England lobster
08.2020 - Current
Machine Operator
Ward process
07.2015 - 08.2020
Crew Leader
Dunkin Donuts & Baskin Robbins
01.2011 - 07.2015
High School Diploma -
Jeremiah E Burke High-school