Aaron Burns
Concord,CA
Summary
Results-driven Assistant Project Manager with expertise in project planning, schedule coordination, and effective communication. Proven ability to track progress and manage budgets to ensure successful project outcomes.
Professional with proven track record in project support, skilled in coordinating tasks, managing schedules, and ensuring project milestones are met. Strong focus on team collaboration, adaptable to changing needs, and consistently reliable. Expertise in project management software, resource allocation, and stakeholder communication. Known for problem-solving abilities and keen eye for detail, driving projects to successful completion.
Overview
21
21
years of professional experience
Work History
Assistant Project Manager
Whalley Construction
Concord
03.2024 - Current
- Coordinated project schedules and timelines to ensure timely completion of construction phases.
- Assisted in budget management by tracking expenses and forecasting project costs.
- Facilitated communication between stakeholders, including clients, subcontractors, and team members.
- Developed project documentation, including reports, meeting minutes, and progress updates.
- Organized site inspections to assess project progress and identify potential issues early.
- Supported senior management in preparing proposals and presentations for prospective clients.
- Generated weekly and monthly status reports for helpful progress tracking.
Delivery Associate Trainer
Amazon
Santa Rosa, CA
01.2019 - 03.2024
- Coordinated timely deliveries, ensuring optimal route efficiency and customer satisfaction.
- Operated delivery vehicles safely, adhering to all traffic regulations and company policies.
- Managed inventory checks, verifying package accuracy before dispatch.
- Maintained communication with dispatch teams to report delivery status and address issues promptly.
- Trained new associates on delivery protocols, enhancing team performance and operational efficiency.
- Oversaw daily operations, ensuring compliance with safety standards and operational guidelines.
- Analyzed delivery patterns to optimize routes and improve service reliability for customers.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Developed strong relationships with regular clients, personalizing interactions to enhance overall experience.
Assistant Manager
Sarges Grill
Pueblo, CO
06.2012 - 01.2019
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented inventory management processes to reduce waste and optimize stock levels.
- Developed staff schedules to align with peak business hours, improving service efficiency.
- Monitored financial transactions to maintain accuracy in cash handling and reporting.
- Conducted regular performance evaluations, providing constructive feedback to enhance team productivity.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty initiatives.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Physician Medical Technician
Physician's Choice Medical
Pueblo, CO
04.2010 - 05.2012
- Led initiatives to improve operational efficiency within the practice setting, enhancing service delivery.
- Utilized electronic health records systems to maintain accurate patient documentation and facilitate communication.
- Maintained compassionate bedside manner while communicating diagnoses and treatments with patients and their families.
- Integrated patients' files with robust electronic health record system.
- Trained support staff in patient care strategies, intake requirements and requirements for assisting with different procedures.
- Operated and maintained complex medical equipment ensuring optimal performance and safety standards.
Tow Truck Operator
Ray's Towing
Pueblo, CO
08.2005 - 03.2010
- Operated tow trucks for vehicle recovery and transportation in various conditions.
- Executed safe loading and securing of vehicles to prevent damage during transport.
- Diagnosed vehicle issues on-site, providing efficient troubleshooting and support.
- Collaborated with dispatch to prioritize service calls and optimize response times.
- Trained new operators on safety protocols, operational procedures, and equipment usage.
- Ensured compliance with local regulations regarding towing operations and vehicle handling.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Education
High School Diploma -
Fairfield High School
Fairfield, CASkills
- Project monitoring
- Project planning
- Project scheduling
- Purchasing and procurement
- Schedule coordination
- Project briefs
- Requirements gathering
- Reporting and documentation
Timeline
Assistant Project Manager
Whalley Construction
03.2024 - Current
Delivery Associate Trainer
Amazon
01.2019 - 03.2024
Assistant Manager
Sarges Grill
06.2012 - 01.2019
Physician Medical Technician
Physician's Choice Medical
04.2010 - 05.2012
Tow Truck Operator
Ray's Towing
08.2005 - 03.2010
High School Diploma -
Fairfield High School