Summary
Overview
Work History
Education
Skills
References
Timeline
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Aaron Burrow

Savage,MD

Summary

Versatile and results-driven professional with a robust background in document management and customer service, notably at Adventist Risk Management. Excelled in enhancing customer satisfaction and streamlining document processing, demonstrating proficiency in Microsoft Office and exceptional empathy. Achieved high satisfaction ratings by prioritizing tasks effectively, underscoring a commitment to efficiency and quality service. Passionate about Psychology, the brain and mental health and looking to continue graduate education in the immediate future.

Overview

14
14
years of professional experience

Work History

Floater

Columbia Union of Seventh Day Adventists
Columbia, MD
07.2024 - Current
  • Scanned and filed documents into our company system.
  • Regularly attended meetings and worship services.
  • Worked in the office and remotely.

Temporary Worker

Adventist Risk Management
Silver Spring, MD
06.2023 - 04.2024
  • Scanned and filed documents into the company system
  • Shredded and disposed of documents once scanned
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Completed odd tasks around the workplace, including proofreading and editing emails

Sales Associate

Hollister.Co
Columbia, MD
03.2022 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Unpacked new merchandise for stock room

Instacart Shopper

Instacart
Savage, MD
06.2020 - 03.2022
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.
  • Loaded and unloaded orders at customer's homes or locations.
  • Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.

Intramural Sports Supervisor

Washington Adventist University
Takoma Park, MD
09.2021 - 12.2021
  • Verbally promoted the Intramural Sports Program to daytime students
  • Set up and took down heavy equipment used during the sports
  • Digitally designed a promotional flyer for the program
  • Officiated games
  • Kept score and managed a time clock during games
  • Organized and distributed equipment to participants of the sports being played

Student Worker

Adventist Risk Management
Silver Spring, MD
06.2017 - 09.2019

Worked in this position temporarily for three summers in a row, starting in summer of 2017 and ending in summer of 2019


  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Scanned and filed documents into company system
  • Performed odd tasks around the workplace

English Tutor

My Neighbors
Savage, MD
01.2011 - 05.2011
  • Enhanced students reading and writing skills by implementing interactive and engaging lesson plans.
  • Improved students written and verbal English skills through personalized learning programs.
  • Taught students study techniques and strategies for succeeding on grammar and composition tests.


Education

Bachelor of Arts - Psychology

Washington Adventist University
Takoma Park, MD
12-2024

High School Diploma -

Spencerville Adventist Academy
Silver Spring, MD
05.2018

Skills

  • Cleaning
  • Customer service
  • Restocking skills
  • Customer Relations
  • Microsoft Office
  • Empathy
  • Psychological knowledge
  • Manuel Labor
  • Social media knowledge
  • Document scanning and filing
  • Coaching
  • Continuing education
  • Following instructions
  • Task prioritization

References

References available upon request.

Timeline

Floater

Columbia Union of Seventh Day Adventists
07.2024 - Current

Temporary Worker

Adventist Risk Management
06.2023 - 04.2024

Sales Associate

Hollister.Co
03.2022 - 06.2022

Intramural Sports Supervisor

Washington Adventist University
09.2021 - 12.2021

Instacart Shopper

Instacart
06.2020 - 03.2022

Student Worker

Adventist Risk Management
06.2017 - 09.2019

English Tutor

My Neighbors
01.2011 - 05.2011

Bachelor of Arts - Psychology

Washington Adventist University

High School Diploma -

Spencerville Adventist Academy
Aaron Burrow