Driven and hands‑on restaurant leader with two years of experience at Chick‑fil‑A, advancing from team member to Manager and Training Director. I oversee daily operations, lead shifts, and manage a team of up to 20 employees while ensuring outstanding guest service and smooth operations. Entrusted with full Training Director responsibilities, I handle hiring, interviewing, onboarding, and developing training programs that keep our team consistent and prepared. I also create and manage the entire team schedule, balancing availability, labor goals, and business needs. My experience spans labor management, inventory tracking, guest experience monitoring, and maintaining Chick‑fil‑A’s Core 4 and second‑mile service standards. Known for creating a positive, accountable, and motivating environment, I focus on developing others, solving problems quickly, and supporting the Operator in building a high‑performing, guest‑focused restaurant.