Forward-thinking, highly-motivated project management specialist confident in leading team members, managing schedules and coordinating resources. Strong work ethic, adaptability & exceptional interpersonal skills welcomes any new challenges. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Project Manager
Steelworx Industrial Group, LLC
Fayetteville, AR
02.2022 - Current
Provided administrative support to the Project Manager in order to facilitate successful project outcomes.
Devised implementation plans and performed cost-benefit and ROI analyses.
Identified project needs by reviewing project objectives and schedules.
Coordinated project activities and monitored progress to ensure timely completion of tasks.
Monitored budgeting activities by tracking expenditures through accurate & timely reports, and providing regular updates to management.
Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.
Created and maintained detailed project documentation including schedules, budgets, change orders and invoices.
Facilitated communication between team members, stakeholders and external partners involved in the project.
Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.
Worked closely with senior managers to ensure that all projects were completed according to schedule.
Participated in meetings with clients, contractors, vendors and other stakeholders regarding current projects.
Resolved any conflicts that arose during the course of a project by utilizing effective problem-solving skills.
Prepared monthly progress reports summarizing key accomplishments achieved since the last report.
Conducted meetings and prepared reports to communicate project status with internal and external stakeholders.
Developed and tracked project milestones to drive on-time and on-budget project delivery.
Liaised with project manager to independently manage smaller projects or contribute to tasks and activities on larger projects.
Kept project teams on-task with proactive control of budgets, schedules and scopes.
Account Manager
Container Port Group
Springdale, AR
02.2019 - 01.2022
Developed and maintained relationships with key accounts to ensure customer satisfaction.
Provided training and guidance to new Account Managers.
Negotiated contracts with clients to maximize profitability.
Conducted market research to identify potential customers.
Managed multiple accounts simultaneously while meeting deadlines.
Developed strategies to increase revenue from existing accounts.
Monitored industry trends and made recommendations for changes in strategy accordingly.
Assisted in developing pricing models based on competitor analysis.
Generated leads through cold calling activities.
Increased profitability and revenue by generating $750,000 in sales.
Carrier Sales Representative
Swift Logistics
Springdale, AR
05.2015 - 02.2019
Researched competitor offerings, pricing structures, and promotional activities.
Developed relationships with key customers by providing excellent service and support.
Coordinated logistics for delivery of goods in accordance with customer requirements.
Negotiated contracts & rates with carriers for best possible services.
Coordinated with sales, network and operations teams to develop network capabilities.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Established and serviced 20 accounts in assigned territory.
Increased profitability and revenue by generating $1,000,000 in sales.
Monitored carrier performance against agreed upon service levels to ensure compliance.
Identified new opportunities for expanding business with existing customers.
Investigated claims from customers regarding billing errors or damaged shipments.
Participated in weekly team meetings to discuss progress towards goals.
Responded promptly to inquiries from customers via telephone or email.
Tracked shipments from pickup to delivery, communicating accurate load information with carrier.
Education
High School Diploma -
Greene County Technical High School
Paragould, AR
05-2000
Skills
Creative Thinking
Decision-Making
Relationship Building
Budget Development
Cost Analysis
Account development
Meeting Coordination
Schedule Management
Client Relationships
Organizational Skills
Multitasking
Teamwork and Collaboration
Project Management
Documentation And Reporting
Agile Methodologies
Cost Analysis
Certification
various ProCore certifications
final stages of completing Project Management Professionals certifcation
References
References available upon request.
Timeline
Assistant Project Manager
Steelworx Industrial Group, LLC
02.2022 - Current
Account Manager
Container Port Group
02.2019 - 01.2022
Carrier Sales Representative
Swift Logistics
05.2015 - 02.2019
High School Diploma -
Greene County Technical High School
various ProCore certifications
final stages of completing Project Management Professionals certifcation
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