Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

Aaron Cardona

Providence,RI

Summary

Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Calvitto’s Pizza and Bakery. Excelled in team supervision and problem-solving, boosting efficiency and workplace harmony. Skilled in cash handling and customer service, consistently maintaining high-quality standards and fostering positive customer relationships.

Overview

6
6
years of professional experience

Work History

Shift Leader

Calvitto’s Pizza and Bakery
01.2018 - 07.2024
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Monitored and maintained clean working areas and cooking surfaces.

Delivery Driver

DoorDash
05.2023 - 06.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Sales Associate

Target
05.2023 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Restaurant Busser

Red Rice
04.2021 - 10.2021
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Gas Station Attendant

Savers Mart
06.2020 - 07.2021
  • Maintained clean and orderly work station.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Built trustful relationships with customers to encourage return visits.

Education

Graduated -

Cranston High School West
Cranston, RI
07.2022

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Team Supervision
  • Decision-making capabilities
  • Customer service focus
  • Inventory Counts

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Delivery Driver

DoorDash
05.2023 - 06.2024

Sales Associate

Target
05.2023 - 09.2023

Restaurant Busser

Red Rice
04.2021 - 10.2021

Gas Station Attendant

Savers Mart
06.2020 - 07.2021

Shift Leader

Calvitto’s Pizza and Bakery
01.2018 - 07.2024

Graduated -

Cranston High School West

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Aaron Cardona