AARON CARRANZA
Benicia,CA
Summary
Proven administrative professional with a track record of enhancing office efficiency and improving team collaboration at The State Bar of California. Skilled in Microsoft Excel and fostering strong client relations, demonstrated through streamlined workflows and increased productivity. Expert in customer service and data management, ensuring confidentiality and meticulous record-keeping.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Kelley Services
07.2019 - 06.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Office Administrator
Delta Environmental Laboratory
12.2018 - 07.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Administrative Assistant
The State Bar of California
06.2018 - 08.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Receptionist/Administrative Assistant
Meyer Corporation
06.2017 - 02.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Administrative Assistant
BabyCenter.com
08.2012 - 10.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Front Desk Receptionist
Renaissance Club Sport
12.2007 - 09.2011
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Lead Office Assistant
Benicia Marina
06.2004 - 02.2008
- Enhanced team collaboration through effective communication and coordination of tasks among staff members.
- Implemented new office policies that increased overall productivity while maintaining high levels of employee satisfaction.
- Collaborated with other departments to streamline cross-functional workflows resulting in improved interdepartmental cooperation.
- Supported executive-level staff with calendar management, meeting preparation, and expense report processing.
Education
No Degree - General Education
Diablo Valley College
Pleasant Hill, CA05.2004
High School Diploma -
Benicia High School
Benicia, CA06.2002
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Customer and client relations
- Computer Proficiency
Accomplishments
- Earned "Team Player" in November 2008.
- Earned "Customer Service Star" in January 2008.
Timeline
Administrative Assistant
Kelley Services
07.2019 - 06.2024
Office Administrator
Delta Environmental Laboratory
12.2018 - 07.2019
Administrative Assistant
The State Bar of California
06.2018 - 08.2018
Receptionist/Administrative Assistant
Meyer Corporation
06.2017 - 02.2018
Administrative Assistant
BabyCenter.com
08.2012 - 10.2016
Front Desk Receptionist
Renaissance Club Sport
12.2007 - 09.2011
Lead Office Assistant
Benicia Marina
06.2004 - 02.2008
No Degree - General Education
Diablo Valley College
High School Diploma -
Benicia High School
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