Aaron Casarez
Edinburg,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 5 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days.
Overview
9
9
years of professional experience
Work History
Maintenace Technician / Security Monitor
Correctional Solutions Group
02.2022 - Current
- Searched property of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation.
- Enforced rules and regulations to maintain order among inmates.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Administered drug tests to inmates.
- Coordinated with other law enforcement personnel to exchange information.
- Conducted routine and emergency head counts.
- Completed intake paperwork, fingerprints, and searches.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Operated varied hand and power tools to complete repairs.
- Followed safety protocols to minimize workplace accidents.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Inspected and maintained equipment to keep items in top working condition.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Performed preventive maintenance and repairs on various types of equipment.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Safely and effectively handled wide range of cleaning products and solutions.
- Troubleshot equipment breakdowns and performed preventive maintenance.
Security Officer
Deployed Services
10.2021 - 02.2022
- Conducted regular patrols of key areas to spot and control security concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to emergency situations to assess and deflect issues.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Maintenance Technician
Geo Group Inc
12.2020 - 10.2021
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Inspected and maintained equipment to keep items in top working condition.
- Installed new locks, door handles, and door closers.
- Reported issues to property manager so effective resolutions could be put into place.
- Executed tasks within time and budget constraints.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Correctional Officer
MTC Corrections
10.2020 - 12.2020
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Searched building and grounds, living quarters, and work areas for contraband.
Texas Health Human Services
AppleOne Employment Services
02.2020 - 10.2020
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Described procedures, requirements and benefits to clients and interested parties.
- Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
- Kept and established comprehensive case files to support proper documentation and record retention.
- Interviewed applicants for services and supported application completion as necessary.
Fraud Representative
Advanced Call Center Technologies LLC
02.2019 - 02.2020
- Evaluated customer data to identify and prevent fraudulent activities.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
Tech Assistant/Truck Driver Assistant
3G Propane Services LLC
01.2015 - 02.2019
- Displayed very good communication and customer service skills.
- Assisted driver with propane (Gas) deliveries to residential and commercial locations.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Lifted and carried packages weighing up to (60+ pounds.)
- Skilled in the areas of propane services such as repairs and installation.
- Responsible for assisting other personnel with company needs in a timely manner.
Education
High School Diploma -
Weslaco High School
Weslaco, TX08.2018
Skills
- Cost Control
- Equipment Maintenance
- System Troubleshooting
- Customer Service
- System Installation
- Equipment Repair
- Works Well Under Pressure
- Preventive Maintenance
- Maintenance and Repairs
- Documentation and Reporting
- Attention to Detail
- Complaint Resolution
- Report Preparation
- Payment Processing
- Account Updating
- Data Entry
- Call Control
- Customer Support
- Inbound Phone Calls
- Answering Questions
- Heavy Lifting
- Equipment Operation
- Power Tool Proficiency
- Weather Tolerance
- Emergency Response
- Inmate Monitoring
- CCTV Monitoring
- Facility Security
- Correctional Facility Procedures
- Tool Management
- Documentation
- Maintenance Scheduling
- Hand and Power Tools
Timeline
Maintenace Technician / Security Monitor
Correctional Solutions Group
02.2022 - Current
Security Officer
Deployed Services
10.2021 - 02.2022
Maintenance Technician
Geo Group Inc
12.2020 - 10.2021
Correctional Officer
MTC Corrections
10.2020 - 12.2020
Texas Health Human Services
AppleOne Employment Services
02.2020 - 10.2020
Fraud Representative
Advanced Call Center Technologies LLC
02.2019 - 02.2020
Tech Assistant/Truck Driver Assistant
3G Propane Services LLC
01.2015 - 02.2019
High School Diploma -
Weslaco High School