Proven to enhance customer satisfaction and team efficiency, my tenure at Harbor Parking showcased my ability to manage high-pressure situations and deliver exceptional service. Leveraging skills in vehicle flow management and customer service excellence, I consistently contributed to positive guest experiences and operational improvements. My adeptness in both patience and following directions underpins my professional achievements.
Overview
8
8
years of professional experience
Work History
Vallet Parking Attendant
Harbor Parking
09.2023 - Current
Answered general questions about parking fees, facilities, and directions.
Facilitated vehicle flow by managing traffic control and parking in assigned area.
Upheld company policies consistently, ensuring adherence to dress code, punctuality, and professional conduct standards among staff members.
Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Prevented unauthorized access to guest vehicles by diligently monitoring the parking area and reporting suspicious activity.
Reduced wait times for customers by quickly identifying their vehicles upon arrival at the valet stand.
Contributed to positive guest experiences by offering prompt assistance and addressing concerns effectively.
Janitor
Century 16 Movie Theater
02.2022 - 02.2023
Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Responded immediately to calls from personnel to clean up spills and wet floors.
Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Kept building spaces premises clean inside and outside.
Enhanced building safety through regular inspection and repair of lights, doors, windows, and locks.
Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Latchkey Coach
City Of Corpus Christi - Parks & Recreation
06.2019 - 03.2020
Developed strong bonds with each child, creating a sense of security within the childcare environment.
Facilitated socialization among children through structured group play sessions, promoting positive peer relationships.
Implemented evidence-based strategies for managing challenging behaviors, contributing to overall classroom harmony and functionality.
Conducted regular progress monitoring assessments, using collected data to individualize instruction and improve learning outcomes for each child.
Handled conflicts among children diplomatically, teaching them valuable problem-solving skills while maintaining a peaceful environment.
Contributed to a nurturing atmosphere by consistently displaying warmth and empathy towards each child.
Managed daily routines efficiently, keeping children on track with scheduled naps, meals, and activities.
Partnered with parents to establish open communication lines, ensuring the continuity of care between home and childcare setting.
Supported the development of fine motor skills with hands-on activities, such as arts and crafts projects.
Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
Restaurant Team Member
Cici Pizza
07.2016 - 03.2018
Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.