Aaron Cash
Case Manager
Lenexa,KS
Summary
Methodical and versatile Case Management Specialist with three years of hands-on experience in consulting Social Welfare-related organizations. Proficiency in Justice Involved Individuals and Mental Health Services. In-depth knowledge of using Evidence Based practices and Motivational Interviewing to drive client centered results.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Resource Specialist
Kansas City Metropolitan Crime Commission
Kansas City, Missouri
10.2020 - Current
- Supplies Case Management services to justice involved individuals returning to communities in an effort to reduce the overall recidivism rate in the Kansas City Metropolitan area.
- Provides services focusing on obtaining and retaining sustainable employment, housing and transportation.
- Uses evidence based practices such as Motivational Interviewing to asses needs of individual clients and make proper referrals to community agencies to provide needed wrap around services as required such as Mental Health screenings, and Substance Abuse Treatment.
- Works closely with Probation and Parole officers to ensure all requirements of release are completed in a timely fashion.
- Utilize diverse instructional strategies to engage clients and improve grasp of material.
Research Associate
Glass Lewis & Co
Kansas City, Missouri
02.2020 - 06.2020
- Conducted quantitative and qualitative analysis of financial disclosures and company provided documents of publicly traded companies to make recommendations on proxy voting based and SEC compliance and Glass Lewis standards for the 2019 Proxy Season.
- Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns.
- Developed macros, special formulas and other actions to produce reliable and consistent statistical reviews.
- Helped team meet regulatory requirements by coordinating documentation and filings.
- Distilled large amounts of information and produced reports, spreadsheets and documents outlining key details.
Bar Manager, Assistant Store Manager
French Market
Prairie Village, Kansas
04.2019 - 09.2019
- Developed a new bar concept for a family owned restaurant including selection of product, creation of inventory and ordering systems.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Designed special drink and cocktail offerings on weekly basis as part of seasonal offerings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Determined business needs by acquiring client feedback for process improvements.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Owner/Operator of Handyman Business
Cash Home Innovations
Kansas City, Missouri
03.2015 - 09.2019
- Managed day-to-day business operations.
- Created and monitored promotional approaches to increase sales and profit levels.
- Founded and managed Handyman business, growing revenue to $15000 in first year.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Aligned branding initiatives and sales strategies with client goals.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Bartender, Server, Banquet Captain
Brio Tuscan Grill
Kansas City, Missouri
09.2009 - 05.2015
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Research Intern
Lakewood Property Owners Association
Lakewood, Missouri
04.2012 - 08.2012
- Created a survey instrument to collect both qualitative and quantitative data surround the satisfaction and desire of residents of Home Owners Association and the ability of the current Board of Directors in leading the Association.
- Compiled the results and created a written and visual report of findings and the statistical significance of findings.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
Development Intern
Jewish Vocational Service
Kansas City, Missouri
05.2012 - 07.2012
- Researched relevant literature on subject and compiled into a cohesive format for review to discuss the necessity of agency to provide wrap around mental health services to refugee youth youth relocating the Kansas City Metropolitan region for use in grant application process.
Training Manager
Jimmy Buffett, the Beachcomber
Honolulu, Hawaii
12.2008 - 06.2009
- Opened a new concept for the Margaritaville Restaurant Group helping to formulate concept ideas centered around the Hawaiian culture.
- Worked with Corporate Training Directors to modify materials to align with the culture of the people of Hawaii.
- Developed schedules and monitored training of staff. Hired 250 employees, and trained staff and trainers for operation.
- Took on increased responsibilities and departments on numerous occasions.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Selected and assigned instructors to conduct specific training programs.
Store and Regional Training Manager
Bubba Gump Shrimp Co
Honolulu, Hawaii
04.2005 - 12.2008
- Worked as a server, trainer and bartender for a $5 million restaurant.
- Was recognized for outstanding ability to use adult learning styles to increase the effectiveness of training and was selected by the Director of Training to update training materials to current standards of training.
- Was promoted to store manager fo a $10 million venue to lead the training of new staff and on numerous occasions took on additional responsibilities to ensure the proper operations of the store.
- Promoted to regional Training Manager for excellence in training overseeing the training operations of three stores, and the training of new management staff.
- Delivered new employee onboarding and training sessions.
- Coordinated ongoing technical training and personal development classes for staff members.
- Managed new employee orientation training process for more than 100 employees each year.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
Education
Master of Public Administration - Nonprofit Management, Urban Policy
University of Missouri, Block School of Management
Professional Fundraising Certificate -
University of Missouri, Block School of Management
08.2013 - 05.2015
Bachelor of Arts - Urban Studies
University of Missouri
08.2010 - 12.2012
Skills
Evaluation procedures
Individualized instruction
Referral coordination
Training and mentoring
Training development
Computer Skills
Active Listening
Community Resources
Family services
Client needs assessment
Affiliations
KC VITAS – Kansas City, Missouri 2021
Member at Large, Grant Writer
PATHWAY TO HOPE – Lenexa, Kansas 2021
Member at Large, Development Committee Member, Vice-Chair 2020 NOH Gala
Trainings
- Motivational Interviewing – National Institute of Corrections, October 2020
- Evidenced-Based Practices in a Correctional Setting – National Institute of Corrections, October 2020
- Effective Case Planning and Supervision of Justice-Involved Women: pt 1&2– National Institute of Corrections, October 2020
- Workforce Development and Women Offenders – National Institute of Corrections, November 2020
- Workforce Development for Justice-Involved Individuals: 21st Century Employment Strategies for Justice-Involved Individuals – National Institute of Corrections, November 2020
- Workforce Development for Justice-Involved Individuals: Career Development Theory and Its Application – National Institute of Corrections, November 2020
- Workforce Development for Justice-Involved Individuals: Designing and Implementing Training and Workforce Development Services – National Institute of Corrections, November 2020
- Workforce Development for Justice-Involved Individuals: Ethics for Providers of Career Development Services – National Institute of Corrections, November 2020
- Workforce Development for Justice-Involved Individuals: Strategies to Lessen Barriers for Justice-Involved Individuals Entering the Workforce– National Institute of Corrections, November 2020
- Workforce Development for Justice-Involved Individuals: Designing and Implementing Training and Workforce Development Services – National Institute of Corrections, November 2020
- Workforce Development for Justice-Involved Individuals: Using Assessment Instruments to Assist Justice Involved Individuals with Career Planning– National Institute of Corrections, November 2020
- Workforce Development for Justice-Involved Individuals: Using Computer Systems and Websites to Assist Justice Involved Individuals with Career Planning– National Institute of Corrections, November 2020
- Communicating Effectively and Professionally with LGBTI Offenders– National Institute of Corrections, November 2020
- Developing a Code of Ethical Conduct - National Institute of Corrections, November 2020
- Transition From Prison to the Community– National Institute of Corrections, November 2020
- Compassion Without Fatigue: Mindfulness, Boundaries, and Intentionality– Truman Medical Centers Center for Trauma Informed Care, November 2020
- Sustaining Compassion Without Fatigue – Truman Medical Centers Center for Trauma Informed Care, December 2020
- Trauma Informed Care – Truman Medical Centers Center for Trauma Informed Care, January 2021
- Mental Health First Aid – Mental Health First Aid USA, April 2021
- Mental Health First Aid – Mental Health First Aid USA, April 2021
Board Memberships
- CMA Group 1 - Board of Trusted Servants - 2019
- KC VITAs – Member at Large & Grant Writer - 2021
- Pathway to Hope – Member at Large, Development Committee Chair, NIght of Hope Vice Chair 2021, NIght of Hope Chair 2022 - 2021
Relevant Coursework
- Financial Accountability and Policy Development- UMKC
- Legal Framework & Financial Management of Nonprofit Organizations- UMKC
- The Politics of Administration- UMKC
- Urban Policy and Administration- UMKC
- Research Methods in Public Administration- UMKC
- Urban Planning for Public Administrators- UMKC
- Public Policy Evaluation and Analysis- UMKC
- Public Policy Development- UMKC
- Topics In Nonprofit Fund Raising: Creating & Implementing Annual Development Plans- UMKC
- Topics in Nonprofit Fund Raising: Contemporary Trends/Ethical Issues in Fund Raising- UMKC
- Topics in Nonprofit Fund Raising: Organizing for Successful Fund Raising- UMKC
- Topics in Nonprofit Fund Raising: Prospect Research and Proposal Writing- UMKC
- Global Community Development Workshop-UMKC/ Istanbul Technical University
- Community Organizations and Public Policy- UMKC
- Leadership For Public Service- UMKC
- Methods of Sociological Research- UMKC
- Neighborhood and Community Development- UMKC
- Race and Ethnic Relations- UMKC
- Politics of Kansas City Metro- UMKC
- The Kansas City Economy- UMKC
- Introduction into Statistics in Sociology- UMKC
- Urban Politics and Community Power Statistics- UMKC
Special topis in Public Administration: Urban Sustainability- UMKC
Accomplishments
- Received Rank of Eagle Scout in the Boy Scouts of America 1999
- “Forrest of the Year” Bubba Gump Shrimp Company 2005, 2006
- “Trainer of the Year” Bubba Gump Shrimp Company 2005, 2006
- “Server of the Year” Bubba Gump Shrimp Company 2005
- “Bartender of the Year” Bubba Gump Shrimp Company 2006
- “Manager of the Year” Bubba Gump Shrimp Company 2007, 2008
Timeline
Resource Specialist
Kansas City Metropolitan Crime Commission
10.2020 - Current
Research Associate
Glass Lewis & Co
02.2020 - 06.2020
Bar Manager, Assistant Store Manager
French Market
04.2019 - 09.2019
Owner/Operator of Handyman Business
Cash Home Innovations
03.2015 - 09.2019
Professional Fundraising Certificate -
University of Missouri, Block School of Management
08.2013 - 05.2015
Development Intern
Jewish Vocational Service
05.2012 - 07.2012
Research Intern
Lakewood Property Owners Association
04.2012 - 08.2012
Bachelor of Arts - Urban Studies
University of Missouri
08.2010 - 12.2012
Bartender, Server, Banquet Captain
Brio Tuscan Grill
09.2009 - 05.2015
Training Manager
Jimmy Buffett, the Beachcomber
12.2008 - 06.2009
Store and Regional Training Manager
Bubba Gump Shrimp Co
04.2005 - 12.2008
Master of Public Administration - Nonprofit Management, Urban Policy
University of Missouri, Block School of Management