Results-driven professional with proven skills in project management, budget tracking, and risk analysis. Adept at enhancing client satisfaction through effective communication and quality control measures. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Regional Project Director
Commercial Restoration Company
Redmond, Washington
09.2024 - Current
Managed communication between clients and project teams to ensure clarity.
Assisted in preparing project documentation and reports for stakeholders.
Supported budget tracking and cost management throughout project lifecycles.
Ensured compliance with organizational policies and procedures related to projects execution.
Conducted risk analysis to identify potential issues and develop mitigation strategies.
Prepared project status reports for executive review on a regular basis.
Analyzed bids from subcontractors to ensure competitive pricing and compliance with standards.
Assisted in creating email marketing campaigns to promote products and services.
Managed scheduling of promotional events and coordinated logistics effectively.
Generated ideas to increase sales through creative promotions.
Maintained relationships with key customers through regular communication.
Worked with management team to oversee and monitor marketing strategy.
Analyzed market trends to identify potential opportunities for growth.
Developed strategic partnerships to enhance market presence and drive growth.
Managed client relationships to ensure satisfaction and retention of accounts.
Project Manager
Paul Davis Restroration
Lynnwood, Washington
05.2023 - 09.2024
Coordinated project timelines and resources for successful completion of restoration projects.
Facilitated regular meetings to discuss project progress and address any emerging issues.
Implemented quality control measures to ensure high standards in restoration services delivered.
Developed and maintained project plans, timelines, and budgets.
Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Generated and tracked change orders and other contractual modifications affecting budget and schedule.
Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
Participated in professional development opportunities to stay current with industry trends and technologies.
Superintendent
Sage Homes Northwest
Everett, Washington
04.2019 - 05.2024
Oversaw daily operations to ensure compliance with safety and quality standards.
Coordinated team schedules to optimize workflow and resource allocation.
Managed inventory levels to ensure availability of necessary supplies and materials.
Maintained accurate records such as daily logs, time sheets, inspection reports, for each project.
Attended and participated in progress and project meetings.
Maintained safe work site by implementing safety requirements and good housekeeping regulations.
Planned, managed and coordinated construction activities to ensure timely completion of projects.
Adhered strictly to company policies and procedures while overseeing operations at the site.
Coordinated installation activities for projects to promote smooth workflow and achieve quality standards.
Monitored work progress to ensure compliance with building codes, safety regulations and quality standards.
Outside Sales Representative
DMS Supply
Monroe , wa
11.2014 - 04.2019
Presented tailored sales proposals to potential customers and stakeholders.
Managed a territory by planning routes and scheduling client visits efficiently.
Provided feedback on customer trends to improve product offerings and services.
Resolved customer inquiries and issues promptly to maintain satisfaction levels.
Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
Responded promptly to customer inquiries via phone or email.
Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
Maintained knowledge of current product offerings and pricing structures.
Managed accounts by providing solutions that best fit the customer's needs.
Researched potential clients, identified decision makers and developed relationships with them.
Education
Business Management
Oregon State University
Corvallis, OR
09-2008
High School Diploma -
Gold Beach High School
Gold Beach, OR
06-2008
Skills
Project management
Budget tracking
Risk analysis
Quality control
Contract management
Client relationship management
Communication skills
Lead generation
Relationship building and management
Pipeline management
Competitor monitoring
Marketing
Proficient in (HubSpot, Blue beam, Procore, Builder trend, Sview, Xactimate, Traqspera, concur, Spectrum)