Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Aaron Chapa

Missouri City

Summary

Bilingual training professional with a passion for facilitating growth and development. Experienced in onboarding, coaching, and leading engaging training programs. Seeking a challenging role that allows me to empower others and support their success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Safety Trainer

Gryphon ESP
01.2025 - Current
  • Responsible for training new hires and customers in safety procedures, ensuring all employee certifications are up to date and renewed on time, and delivering credentialed training in both English and Spanish.
  • Provide on-site safety consulting to field teams and clients, ensuring compliance with industry standards and promoting a culture of safety.
  • Lead bilingual (English/Spanish) safety meetings for customers, ensuring clear communication of safety protocols and promoting compliance across diverse teams.

Safety Trainer

Canon Safety/RHI Group
12.2020 - 07.2024
  • Responsible for training new hires and Spanish-speaking customers in safety procedures, ensuring all employee certifications are tracked and renewed on time. Deliver credentialed training in both English and Spanish.
  • Provide on-site safety consulting to field teams and clients, ensuring compliance with industry standards and promoting a culture of safety.
  • Lead bilingual (English/Spanish) safety meetings for customers, ensuring clear communication of safety protocols and promoting compliance across diverse teams

Manager, Learning & Development

KCI Wireless
03.2015 - 12.2020
  • Managed onboarding and training programs for T-Mobile and MetroPCS branded locations to ensure new hire buy-in, brand alignment, and readiness to succeed in both sales and customer service.
  • Designed and facilitated development programs to enhance sales performance, product knowledge, and leadership capabilities.
  • Led n-person and virtual training sessions for groups of up to 35 employees.
  • Worked directly with stakeholders to ensure training content matched company goals and expectations.

Education

No Degree - Business Administration

South Texas College
McAllen, TX

Skills

  • Safety Training & Compliance
  • Bilingual Training (English/Spanish)
  • Certification Management
  • New Hire Onboarding
  • Instructional Design & Facilitation
  • Leadership Development
  • Virtual & In-Person Training Delivery
  • Stakeholder Collaboration
  • Coaching & Performance Improvement
  • Training Program Development
  • Customer-Facing Communication
  • Team Development & Mentorship

Accomplishments

  • Contributed to the rapid expansion of operations from 30 to 92 locations over 2 years, supporting the hiring and training of over 350 employees across T-Mobile and MetroPCS branded stores.
  • Increased training department revenue by 60% by implementing a customer referral and bundle program, and offering bilingual training expanding participation in paid safety training services.
  • Developed future leaders by creating and executing development plans that led to internal promotions.

Certification

  • PEC Core
  • PEC H2S Clear
  • Medic First Aid, CPR with AED
  • Confined Space Rescue
  • NORM
  • Scott ELSA EEBD
  • Respiratory Protection / Fit Test


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Safety Trainer

Gryphon ESP
01.2025 - Current

Safety Trainer

Canon Safety/RHI Group
12.2020 - 07.2024

Manager, Learning & Development

KCI Wireless
03.2015 - 12.2020

No Degree - Business Administration

South Texas College