Seasoned Production Team Lead successful at increasing output through performance improvements. Knowledgeable about managing schedules and training employees. Looking to leverage years' experience to take on new role with room for career growth.
Overview
30
30
years of professional experience
Work History
Delivery Driver
Better Brands Inc
10.2023 - 08.2024
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Managed customer inquiries and complaints in polite and professional manner.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Maintained strong relationships with clients through proactive communication and personalized service.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Stocker
Walmart
10.2021 - 10.2023
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Greeted customers and directed to requested products.
Maintained effective team member communication.
Removed all boxes and related trash from sales floor and processed through compactors.
PRODUCTION LEADER
Southeast Milk
02.2006 - Current
Checked finished products to ensure quality and that industry standards were met before use
Started up and shut down processing equipment
Troubleshot and repaired machines to increase productivity and decrease spending
Managed quality control and maintained high level of customer satisfaction
Set up and operated production equipment according to daily work orders and safety procedures
Reported problems or concerns with quality, processes, equipment, materials, and labor to the supervisor
Helped achieve company goals by supporting production workers
Troubleshooted problems with equipment, devices or products
Started machine operations by inserting control instructions into control units
Adjusted machine feed and speed if machine malfunctioned
TEAM LEADER
Endo Therapeutics Inc
02.2005 - 01.2006
Kept work areas clean, neat and free of safety hazards to maximize efficiency
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries
Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
Delegated daily tasks to team members to optimize team productivity
Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service
PAINTER
Ralph Painting
01.2004 - 02.2005
Covered floors before prepping, priming and painting all surfaces to protect them from chemicals and paint
Readied surfaces and surrounding areas for painting using sandpaper, tape and other materials
Performed repairs to defects in walls by patching holes and scrapes prior to project start
Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes
Prepared surfaces for remodeling in residential and commercial properties
Operated airless spray equipment and motorized lifts
Used power and hand tools safely and effectively
Prepared sheetrock, metal and wood surfaces for painting
Cleaned and smoothed all surfaces prior to painting
Smoothed and finished surfaces on walls, trim and cabinetry
INSTALLER
Mad Monster Customs
03.2001 - 01.2004
Demonstrated proper use of equipment to customers
Oversaw proper packaging of products
Maintained tools, equipment and work sites
Unloaded incoming inventory and placed products onto shelves
Inventoried required material, tools and equipment prior to beginning work each day
Continually cleaned work areas and equipment
Verified that machine setups conformed to specs
Assisted with clerical duties and documented daily work
Used hand tools to mount, install, and secure tools
Reviewed daily schedules and work orders to determine supplies and materials needed for assignments
Arranged and stored materials, machines, tools and equipment
Performed weekly maintenance assessments
CASHIER
Hess Gas Station
04.1995 - 03.2001
Trained new team members in cash register operation, stock procedures and customer service
Learned roles of other departments to provide coverage and keep store operational
Received and inspected shipments to complete timely merchandising updates
Maintained flexibility to work varied schedule, including nights and weekends
Presented friendly and positive attitude while communicating clearly with customers and colleagues
Greeted incoming customers and provided personable and knowledgeable service
Processed all sales transactions accurately and in a timely fashion
Recommended merchandise to customers based on needs and preferences
Maintained visually appealing and effective displays for the entire store
Marked clearance products with updated price tags
Received and processed cash and credit payments for in-store purchases
Processed shipments and maintained organized stock shelves
Opened and closed the store, which included counting cash drawers and making bank deposits
Consistently put customers first by handling needs with sense of urgency and compassion
Communicated store policy violations to leadership team quickly and accurately
Worked as team member to provide highest level of service to customers
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers