Aaron Chorak
Baker City,OR
Summary
Proven leader and efficient problem-solver, I enhanced customer satisfaction and boosted sales by 20% at Oreilly Auto Parts through expert merchandising and exceptional service. Skilled in cash handling and teamwork, my adaptability and keen attention to detail consistently drive positive outcomes, demonstrating a strong commitment to operational excellence and client relations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2024
2024
years of professional experience
Work History
Retail Sales Associate
Oreilly Auto Parts
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong rapport with customers and created positive impression of business.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered questions about store policies and addressed customer concerns.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prioritized helping customers over completing other routine tasks in store.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
- Greeted customers and provided outstanding customer service.
- Coordinated with stock team to expedite restocking of high-demand items.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Streamlined checkout process, reducing wait times and improving customer satisfaction.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Supported store management in planning and executing seasonal promotions and sales events.
Owner/Operator/Manager/Laborer
Done Right Contracting
05.2021 - 07.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
- Interacted well with customers to build connections and nurture relationships.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Assisted in recruiting, hiring and training of team members.
- Consulted with customers to assess needs and propose optimal solutions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Project Manager
Thrive Investment Partners
05.2021 - 02.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Monitored project progress, identified risks and took corrective action as needed.
- Managed projects from procurement to commission.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Maintained open communication by presenting regular updates on project status to customers.
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Negotiated and managed third-party contracts related to project deliverables.
- Coordinated material procurement and required services for projects within budget requirements.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Developed and implemented project plans and budgets to ensure successful execution.
- Reported regularly to managers on project budget, progress, and technical problems.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Analyzed project performance data to identify areas of improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
Painting Contractor
A Better Contractor
02.2018 - 04.2020
- Maintained a high level of professionalism and integrity by promptly addressing any concerns or issues raised by clients throughout each project phase.
- Mentored junior painters in proper techniques and safety protocols, enhancing overall team performance.
- Improved project profitability by skillfully negotiating prices with suppliers for high-quality yet cost-effective materials.
- Contributed to the company''s growth by generating new business leads through targeted marketing efforts and positive word-of-mouth referrals from satisfied clients.
- Delivered accurate estimates for labor, materials, and timeframes that consistently aligned with project requirements and budgets.
- Ensured long-lasting results by properly sealing surfaces after painting to protect against damage caused by moisture or UV rays.
- Enhanced client satisfaction by delivering high-quality painting services on time and within budget.
- Showcased expertise in various painting techniques such as faux finishing, decorative effects, staining woodwork, wallpapering, varnishing, and spraying.
- Maintained a safe work environment with proper handling of tools, equipment, and materials, resulting in zero workplace accidents.
- Assisted clients in selecting appropriate colors, textures, and finishes to meet their specific design preferences while adhering to industry trends.
- Achieved smooth finishes on surfaces through meticulous attention to detail in surface preparation and paint application processes.
- Collaborated with other contractors to coordinate schedules, ensuring seamless workflow during multi-trade projects.
- Managed project timelines effectively to ensure timely completion without compromising quality or safety standards.
- Reduced callbacks and rework by consistently applying industry best practices in surface preparation and paint application.
- Maximized productivity by maintaining an organized workspace and keeping detailed records of completed tasks throughout each project phase.
- Developed lasting relationships with clients through exceptional communication and responsiveness, leading to repeat business opportunities.
- Increased team efficiency by implementing streamlined project management strategies for painting projects.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Demonstrated adaptability when faced with unforeseen challenges during projects, quickly devising effective solutions to minimize delays or added costs.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Worked holidays and weekends depending on shifting needs of project.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Kept accurate records of paint supplies and other materials.
- Evaluated completed work for quality and adherence to standards and client requirements.
- Calculated amount of paint and other materials needed for each job accurately.
- Corrected surface imperfections by filling cracks, holes, and joints.
- Trained new staff on initial setup routines and continual work monitoring procedures.
- Calculated accurate amounts of materials and estimated time for planned jobs.
- Followed safety procedures and properly used protective gear while painting.
- Removed wallpaper and sanded surfaces to prepare for paint application.
Laborer Operator
Spanish Trail Lumber
01.2014 - 10.2018
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
- Kept machinery in proper working order by repairing and replacing malfunctioning parts.
- Complied with legal and company requirements to create safe, efficient work environment.
- Operated range of heavy equipment on regular basis with advanced skill.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Delivered reliable customer service by addressing client inquiries professionally and resolving issues promptly whenever possible.
- Supported team members by sharing knowledge of proper tool usage, safety procedures, and other essential skills for job success.
- Increased overall project safety by diligently adhering to established guidelines and promptly addressing potential hazards.
- Reduced equipment downtime by performing regular maintenance and troubleshooting issues as they arose.
- Promoted a positive working environment by fostering open communication between team members and demonstrating strong leadership skills when necessary.
- Consistently met or exceeded production goals due to strong technical aptitude combined with an unwavering commitment to operational excellence.
- Improved worksite organization through meticulous attention to detail in material management, storage, and disposal.
- Safeguarded company assets with strict adherence to security protocols while operating heavy machinery or handling sensitive materials.
- Implemented innovative solutions for complex problems encountered on the job site, streamlining processes for increased productivity.
- Performed frequent heavy lifting up to [Number] pounds, climbing and working in confined spaces to achieve company goals.
- Operated industrial equipment and hand tools for company in [Type] industry.
- Demonstrated flexibility and adaptability by quickly learning new tasks or technologies as needed to keep pace with evolving industry requirements.
- Upheld high-quality standards in all aspects of work performed, resulting in fewer errors and delays throughout the project lifecycle.
- Operated machining equipment safely with team of operators.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
- Met project demands consistently through careful and consistent operation of heavy equipment.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Remove debris and leveled ground to prepare job sites for construction projects.
- Assisted team in setting up and dismantling equipment and tools to use for construction.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Cleaned and maintained tools, equipment and worksites.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Inspected tools and equipment to maintain safety and efficiency.
- Operated forklifts and boom lifts to complete various tasks.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Installed drywall, siding and other structural components.
- Used variety of hand and power tools to complete tasks.
- Helped with door and window installations.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Provided labor support to carpenters, masons and other skilled trades.
- Helped with erecting scaffolding and ladders.
- Worked on sites, installing roofs and other exterior components.
- Followed instructions and safety protocols while operating machinery and equipment.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
- Maximized equipment lifespan through regular preventative maintenance, ensuring optimal performance during operation.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
- Assisted in training new hires on proper operation techniques and safety procedures for various pieces of heavy equipment.
Education
High School Diploma -
Trapper Creek High School
Darby, MTAssociate of Arts - Psychology
Pueblo Community College
Cañon City, COSkills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Customer Assistance
- Cash Handling
- Customer Engagement
- Reliability and punctuality
- Flexible Schedule
- Cash Register Operation
- Relationship Building
- Sales expertise
- Interpersonal and written communication
- Independent judgement
- Upselling strategies
- Product Merchandising
- Merchandise Display
- Truck unloading
- Product Demonstrations
- Display building
- Positive and professional
- Honest and Dependable
- Attention to Detail
- Reliable and Responsible
- Organization
- Adaptable and Flexible
Timeline
Owner/Operator/Manager/Laborer
Done Right Contracting
05.2021 - 07.2023
Project Manager
Thrive Investment Partners
05.2021 - 02.2023
Painting Contractor
A Better Contractor
02.2018 - 04.2020
Laborer Operator
Spanish Trail Lumber
01.2014 - 10.2018
Retail Sales Associate
Oreilly Auto Parts
High School Diploma -
Trapper Creek High School
Associate of Arts - Psychology
Pueblo Community College